mrfanman

I tried to make contact with Magneto, to ask them some questions regarding the warranty etc. They seem to be a new brand and would like to get some ease of mind. They just simply directed me back to the power forum store, without really responding to anything I asked. You can promise what you like I guess, but customer engagement is important to me, I would like to make sure that what is promised will be honoured. [UPDATE] Got a solid email response from them after asking again, so all is in order.

Good day, Did you manage to get this battery working with your Sunsynk in the end? (about a year later, not sure if I am allowed to post on an old thread) I have been gifted this battery, and now I am trying to get it working with my Sunsynk. I tried to create a CAN cable for it, with no success. Not sure if all CAN protocols are created equally, but I did match the pin outs.