My installation:
2 x 12 panels, 24 batteries à 1500Ah, Gel, 48v.
2 Axpert inverters 5kVA, configured as Master and Slave, running in parallel mode.
1 Generator à 7,2kVA
1 Victron Battery Monitor BMV700/2
No utility connection, stand-alone/island solution
Expectation: Whenever batteries drop below 46,5v the Battery Monitor should start the generator to charge the batteries.
Problem: The gen starts (manually to test) but does not get connected although the inverters recognize the generator input (wave icon).
The technician says, that this is a design failure by the Axpert inverter. He has other clients with the same problem. He recommends to install a charger between generator and batteries.
Does anybody have a similar installation that works? Or prove that this is indeed a design bug?
If there is a design bug: Who should i contact?
I live in Spain, Costa Blanca.
Plano sistem fotovoltaico v2.pdf