GrantRichmond

This cloudlink is really not worth anything.
 
I have 2 am-2  batteries --were not working well --support told me i need a firmware update. Went through all the hassle of getting the cable from them--did the upgrade --no idea if it worked or not. Hubble said I need a cloudlink so they can  log into my system  and check it worked.  I bought one (big mistake). If I use the serial port to get power from my inverter I get very limited info--SOC - pv input etc---no other info on my batteries like cel voltage  equalization staus etc. BUT they then cant log in---If I use the other cable they can log in but i get absolutely no info . So after hours on the phone ( at least 8 )i still have no idea if the update worked , if my batteries are equalizing or if one is faulty.!!!
To try and justify the 3k I wasted all i use the cloudlink for now is to establish if I have enough battery capacity to last the night on a farm that uses the batteries  as their only form of lighting, security camera's and wi fi. Only problem is their system is down so often that its useless  . When its down  i have no idea what is happening with the system and if I need to instruct the staff to run the gennie to charge up the batteries to last the night or not.
Surely if you buy a Hubble cloudlink system the very least you should get from it  is the most basic information you need to know if your batteries are working properly???
Really very disappointed  
P.S system down again