GreyBeard

Hi. A very happy Huawei IsitePowr-M owner here. Yes, I was also extremely disappointed by the sales person who did not tell me about the requirement for a Huawei operating system. Unfortunately we are held to ransom with the failing international relations as Google's Android operating system is no longer allowed on Chinese phones. I expect that this is the same issue with IOS. Can you please tell us approximately what area you reside in? Perhaps another Installer will go the extra mile and assist you (hopefully at a minimal call out cost), since the system will need to be checked by an installer anyway, and replacements ordered under the Guarantee/Warranty. It may also help to say if you bought this unit from a cellular supplier or a well known retailer? AFAIK, there are 3 ways to connect to the Power-M. I am assuming that you do have WiFi and Internet access available at home. Did your installer connect the Power-M to to the internet via your WiFi? If yes, then there is an internet link for desktop/laptop access which is best for this option. The following 2 apps can be installed on Android phones if you first download and install the Huawei AppGallery. 1. NetEco Android App, - connects via the Power-M built-in WiFi, and you need to connect your phone to this WiFi to access the settings. 2. FusionSolar Android app, connects via the Power-M which should have been connected to the Internet. 3. Desktop Web Access. This is a web URL that your installer should have given you access to. The installer needs to create a username for you to give you logon access as the owner. Note that there are 2 logon's to access via this URL a) Installer access and b) User/Owner access. Link https://intl.fusionsolar.huawei.com/ I found the Huawei info on the South African Photovoltaic Industry Association (Sapvia) site (https://sapvia.co.za/directory/) if you have not already contacted them. Huawei Technologies Africa (Pty) Ltd [email protected] http://solar.huawei.com/MEA

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Hi, this may be a bit late - I had one 5kW + 5kW installed in July, split out kitchen and geyser, these are still on Eskom. Happy with the unit so far its quiet, floor "mounted" and looks real nice as well. Just had pv connected this week, so still need to monitor for a while.

Hi, I see in the user manual that you can connect more than 1 unit in a Master - Slave configuration for larger requirements, as well as having a generator connected if needs be.

Hi, have the 5/5 Kw iSitePower-M installed. I had an electrician come check out my home wiring before doing this, to make certain it would be up to spec (old house). There were some minor fixes and then I had him split out the kitchens and a 150L Geyser. I should mention that the rear of the house is converted into a flatlet with its own kitchen (and DB) that was also split out. Also on direct Eskom is the Garage and Pool pump. Some extra breakers were needed in the 2 DB's for the split, and an extra cable was run from the Power-M to the flatlet DB. The Power-M therefore supplies all plugs except the 2 kitchens which are still direct Eskom. This means the Power-M is all self-consumption, and no feedback into the Eskom grid! The small extra DB required for isolation can either be Eskom / Inverter / Isolated. We do not run oil heaters/hair -or- clothes dryers/vacuum cleaners on the inverter while load shedding, but have lights/plugs for the rest, and so far we have used an average of 15% battery during load shedding. There is some buzz from the inverter while charging at times, but mostly its quiet - no louder than a fridge, really. I have heard some other inverters with their noisy fans.... those need to be in a totally separate are like a garage if you can - which I couldnt do. The inverter is in our "study" room which is sort of "open plan". So far I'm very happy with it. I just want to get the Huawei app to work on my network now, hoping that will be sorted soon, as you need to re-connect your phone's wifi to the inverter wifi if not.

Agreed. If you want to install a unit inside- this is by far the quietest, with no moving parts, and their guarantee is that they will send out an installer to check out the unit, and if you haven't gone and beaten it up, they will do an "immediate" swap out of the faulty unit. Ok, when its delivering power from batteries or charging, there is that electrical buzz, but just like your running fridge. I've heard some inverters when their fans come on, and they are loud! I also like the look of this inside the house, mine is in a study at the side of a desk.

Hi, My installer (Huawei contracted electrician) used the NetEco app. since I am on Samsung Android I had to first download and install the Huawei app store, then the NetEco app. He did some changes when the Power-M was switched on, and he could connect via the Power-M internal WiFi. The unit did take a while to settle down and start charging, as it was probably about 50%, and a few times during the first loads/charges it did make some humming/whining noise, but quite low., then the system stopped making any noise at all about a week later. A few days later I noticed that the left Led was red, and the installer directed me to switch off some of the alarm indications which was because I do not have the solar installed yet. I am still waiting for some Huawei tech support to contact me regarding the FusionSolar app -more than a week now...:( I want to use the FusionSolar app so that I can monitor and get alarms remotely, because the NetEco is not connected to my WiFi/Internet, and I don't know if NetEco can even connect like that. I have read some documentation that an installer that has access to FusionSolar to set up the solar panels, etc, needs to send an "invite" to a user/owner for the owner to be able to use the app for monitoring via WiFi or remote access. I expect that the installer that Huawei mean for the FusionSolar is the one that is registered with them to install the Solar Panels.

Hi, My installer (Huawei contracted electrician) used the NetEco app. since I am on Samsung Android I had to first download and install the Huawei app store, then the NetEco app. He did some changes when the Power-M was switched on, and he could connect via the Power-M internal WiFi. The unit did take a while to settle down and start charging, as it was probably about 50%, and a few times during the first loads/charges it did make some humming/whining noise, but quite low., then the system stopped making any noise at all about a week later. A few days later I noticed that the left Led was red, and the installer directed me to switch off some of the alarm indications which was because I do not have the solar installed yet. I am still waiting for some Huawei tech support to contact me regarding the FusionSolar app -more than a week now...:( I want to use the FusionSolar app so that I can monitor and get alarms remotely, because the NetEco is not connected to my WiFi/Internet, and I don't know if NetEco can even connect like that. I have read some documentation that an installer that has access to FusionSolar to set up the solar panels, etc, needs to send an "invite" to a user/owner for the owner to be able to use the app for monitoring via WiFi or remote access. I expect that the installer that Huawei mean for the FusionSolar is the one that is registered with them to install the Solar Panels.