The instructions in the video are misleading. The reset switch does nothing. Here is what you have to do, see https://support.cbi-lowvoltage.co.za/support/cbi-astute-software-app/pairing-an-astute-device/ Initiate pairing mode Press and hold the power button on the CBi Astute Smart device until the LED switches off. Tap the power button once. The LED should flash rapidly – pairing mode is now active.