Nive-LBSA

Hello everyone,
Nive here, I'm the sales manager at Lithium Batteries SA.
I want to thank all the LBSA fans, I see you, for repsonding to @Krokkedil.
The LBSA batteries use the advanced Seplos BMS- not the PACE BMS :)
Unfortunately, the SOC on the old model is based purely on the voltage of the pack which is not as accurate compared to the Seplos BMS SOC.
We do have the option to put the Seplos BMS in your older model LBSA in order for both to communicate with the inverter and the SOC's to match.

*******UPDATE*******
Nive from Lithium Batteries South Africa (LBSA) made contact with me on this forum and offered to look into the matter.
She had the battery collected from my house. The battery then received a full service and they found a loose terminal to be the cause of the issue. My battery was returned to my house same day and is now working perfectly.
I cant tell you how impressed I am with LBSA after sales service. Their excellent reviews on Google reviews back this claim up.
Do yourselves a favour and check out LBSA products and support a local business with excellent products and after sales service.

Morning All,
I had an issue with two LBSA units a few years ago where the one unit was showing almost double cycles per day compared to the older one.
I contacted LBSA and after buying their cable as posted in the reply above, I connected via Teamviewer with them. Their technical assistant remotely check the system and we came up with the simple fix that the firmware for the batteries were not the same. A quick download of the latest firmware was done remotely and the problem of cycles was fixed. Now both batteries are tracking the same in terms of cycles per day.
So, get hold of the cable and install the software and let LBSA connect remotely. I am sure they will sort your issue.
MdF

Hello,
Nive here from Lithium Batteries SA (LBSA).
I am available for assistance to you and your installer in diagnosing the issue with your battery.
Please feel free to contact me directly at 061 476 4824.
To address some of the points previously mentioned:
Deye inverters establish a connection with LBSA batteries via CANbus, and it is necessary to select BMS mode 00.
Furthermore, LBSA batteries do utilize Seplos BMS units, which can be accessed using the monitor cable supplied by LBSA. The driver and software are detailed in the product description
(link below).
https://lithiumbatteriessa.co.za/collections/frontpage/products/built-unit-battery-monitor-cable-2m
A drop in the state of charge could potentially be attributed to a slow-responding cell or a loose connection.