Energysaver

Hi, Can anyone assist with where to find and download the Solar Wize 3KVA interface software ? I also have a problem with this inverter in that it shows PVs connected on the display as well the PV input voltage but will not switch to the PVs for load and/or battery charging irrespective of which priority I select; defaults to Utility as input for loads and battery charging. When I connect just the PVs and the batteries (leave Utility wiring un-connected), it picks up the Pvs. Anyone have any ideas as to how I could resolve please. Thank you very much

Good day, On a Solarwize 3kva inverter; does the PV panels show on the display only if there is a PV charge coming through ? I have just connected my PVs and nothing displaying on the inverter. I checked the charge with a multimeter and it is zero as it is night but I thought the display would show PVs being connected ? Thanks