Hi

I have  Axpert VM III TWIN 4K

 

Main cpu version: 00060.10

Second cpu version: 00025.12

 

i'm using the 2nd output (twin) , set the OFF at 70% and ON at 75% , when the utility or solar source  is available the twin output stay off until the battery reach 75% percentage .while It should output solar or utility source if available based on selected priority 

 

And the monitoring app show that the battery always charging also when it reached 100% then it start decrement to 98%

The battery is lithium and pms connected 

So need the latest official firmware update that solve this problem 

Edited September 19, 20241 yr by Mohammad Jawish

Any help 🫣?

On 2024/09/19 at 10:15 PM, Mohammad Jawish said:

So need the latest official firmware update that solve this problem

I suspect that you have the latest firmware already. The latest available is 60.87 from February 2024. The latest 60.xx with xx < 60 (non "experimental") is 60.06, from  November 2023.

Firmware updates have dried up recently, until a new source is discovered.

26 minutes ago, Coulomb said:

I suspect that you have the latest firmware already. The latest available is 60.87 from February 2024. The latest 60.xx with xx < 60 (non "experimental") is 60.06, from  November 2023.

Firmware updates have dried up recently, until a new source is discovered.

Actually i tried to contact voltronicpower.com several times about any update to fix some issues without any answer 

 

Is it the official source and is it a really company?

Is there any other source?

Hello Mohammad! Did you find a solution to this issue?

On 2024/09/22 at 3:49 PM, Mohammad Jawish said:

Actually i tried to contact voltronicpower.com several times about any update to fix some issues without any answer 

Voltronic don't talk to mere owners. You are supposed to talk to your supplier, who may contact Voltronic after verifying that you really bought a Voltronic inverter and not a clone.

Sorry for the late reply.