January 22, 20251 yr My Volta stage 1 battery has a cutout for a reset button, but pressing what appears to be the switch inside the cutout does nothing. Any advice? Reason for wanting to reset the battery: the lights reflects that the battery is fully charged but it doesn't discharge when load is applied. Many thanks, Davy (based in Joburg)
January 22, 20251 yr 12 hours ago, Davy said: My Volta stage 1 battery has a cutout for a reset button, but pressing what appears to be the switch inside the cutout does nothing. Any advice? Reason for wanting to reset the battery: the lights reflects that the battery is fully charged but it doesn't discharge when load is applied. Many thanks, Davy (based in Joburg) Press it and hold it in for 3 to 5 seconds and see what happens
January 24, 20251 yr Author Tried that without luck 😞 Hard to see inside the tiny cutout but it looks like the internal switch is bent over/damaged.
January 24, 20251 yr Author Thanks Demo. I bought it 2nd hand. Hopefully that was not a bad decision. Do you or anyone know how to contact the importers/distributor/service centre? Is it these guys https://voltaenergy.co.za/ ?
February 7, 20251 yr Author Update - I took my battery to https://voltaenergy.co.za/ - their distribution/repair centre in Pretoria is Solar Tech Wholesalers. They checked and advised that the BMS was broken. Left it with them for a R3450 replacement BMS. They will also send me the Volta BMS software and latest firmware so I can update my other two batteries. Thanks to @Demo and @I84RiS for your help. BTW there was no reset button hidden in the cutout and the battery can only be reset via the software. Edited February 7, 20251 yr by Davy
March 20Mar 20 Author While Solar Tech were helpful they would not give me the upgrade software and firmware as I'm not an installer.
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