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Evening all. Im fairly new to the whole solar section. 

Done a 5kva Sunsynk installation lastweek all is running well eccept for under load when the geayser is on and a it is cloudy the inverter will feed the full load from the battery and shut off after a few seconds. 

Should it not switch over to utility when it sees that the battery is not coping with the load

The setup consist of 5kva Sunsynk inverter 6x 405w pannels and one pylontek US3000c battery

Im sure it must be a setting but i cannot find any information that will assist in this regard. Hoping that someone can assist me. 

Hi. 

Add screen shots of the display showing the loads and layout. 

Are there no errors being logged? 

Sounds like you might be exceeding the allowable pass through current. 

What else is on during this time? 

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