Hi elihelou
Thanks for posting the original question. I had the same issue on both my SPF 5000 inverters where the WiFi dongle was flashing green. I believe this is a connectivity issue with the ShineServer. Also not the first time it happened. Previous time my technician rebooted the complete system. This time I just removed the WiFi dongles and reinserted them after about 1 minute and the connection restored (Blue flashing light). Its quite frustrating as the stats gets lost and especially during load shedding, I cannot see the state of battery and usage. Anyway, you gave me some pointers to look for.