dragoon

How can I update the firmware on my 5k inverter? Currently on E433-mcu:3384-0513 ... Does not seem to be recording grid power correctly anymore

Yeah, makes no sense not to include the full grid usage under grid. Was hoping someone here could tell me if I need to change a setting or something, as it was fine before the last 2 updates. Was hoping an update would fix it, but didn't work

Photo was taken a few seconds apart. The buy bar is grid usage, but it's only showing essential load. I need to know how to get it to show the full grid usage and not just essential load/usage.

That does not show grid usage for the month

Anyone know how to get the grid to show both essential and non-essential load?

Yes, however the grid usage in the first pic does not include the non-essential anymore and so I am not able to see how much grid is actually being used

It shows the grid usage on the house(so the CT coil is working), but does not show as part of the grid usage like it used to. So now I can't say exactly how much of the grid I am using as it only shows the essential load and not the non-essential. Hopefully the images attached make it clearer

Not sure when it started but my inverter does not show the grid usage correctly anymore. The grid usage it shows is only the load part through the inverter and no longer seems to include the rest of the house. Anyone know which setting needs to be changed for it to show the full grid usage?

I have a sunsynk inverter, so can I still contact that email address?

Thanks Leshen for your assistance, way above and beyond. Better service than from my installer, and I paid him😢.

How do we go about getting our users authorised?

Thanks, sent you a pm

Anyone know how I go about updating the firmware? Tried calling sunsynk as but they just forwarded me to some guy and I only get his voicemail, left a message last week but he still has not responded

Thanks, this does seem to be an issue as the CT is at the first Eskom point and it does seem to pick up the non essential load, but it's not showing the correct diagram here.

I have already on this thread, which other pics do u want?