Hi, I am using a LuxPower SNA5000 with HOSELECT 4.8kWh.
My issue was that suddenly the battery would report 100% SOC at less and less voltage until it would not charge past 48V.
Unfortunately I bought this battery from the wrong people. The guy I'm talking to is a HUGE @$$ and obviously nothing more than a salesman. Makes me wonder if selling this type of equipment should not require a green card - he does not understand the difference between Lead Acid and Lithium, or what a BMS is. So I am on my own here.
I've manually charged it up now to 53.3V (pack voltage param in pbms) using a Kodak inverter with user AGM settings (was unable to get it to communicate with BMS). Now back on Luxpower after 3 cycles it seems to be charging fine again to the proper voltage.
Now my question, does anybody know who I can contact with regard to obtaining a firmware update for this battery? The sales guy obviously won't help and I am unable to find any information on Hoselect batteries.
Current firmware version is P13S120A-21347-1.0.0.
Maybe it will work properly now and an update might no be necessary. But as I said it happened gradually so I will keep an eye on it, but want to be prepared with an updated firmware if an one exists.
Cheers!