Flipper

@Sc00bsGood evening and thank you very much as this was my thinking initially, but after deliberation with the installer i am going with 20 x  505W panels all facing North the extra panels will assist having output earlier in the morning and later in the afternoon. I will post pictures as soon as the panels are mounted. Sorry for the late response been busy it is now harvesting season for Pecan nuts. Have a good evening. 

Hi, no I have not been able to recover it. I have sent Sunsynk numerous emails (to their CN support email address) and made a number of calls to the UK support centre (you are redirected there when you call the RSA number), but to no avail. I explained the situation to them in detail, via email and phone calls, and eventually I gave up. 
Sunsynk is still my inverter of choice, and I have installed a number of them and recommend it to everyone, but Sunsynk really need to start focusing on customer service.

No problem @Scorp007. The sun is up and we’re making power. Enjoy your day. ☀️

1) 8kw Sunsynk inverter.
2) 1 x 10/8 Freedom Won Lfp battery.
3) 12 x Canadian Super high Power Mono Perc Hiku7 Evo2 Solar Panel - 600W.
Stick with this option and 2 strings of 6 panels per mppt. If you are going for the Valsa option you will regret it. 

1) 8kw Sunsynk inverter.
2) 1 x 10/8 Freedom Won Lfp battery.
3) 12 x Canadian Super high Power Mono Perc Hiku7 Evo2 Solar Panel - 600W.
Stick with this option and 2 strings of 6 panels per mppt. If you are going for the Valsa option you will regret it.