fran_pascualin

Good morning! A question: How long did it take to send you the plate from the technical service? It's been a month since they said the engineers were testing it. And since December with her broken. Best regards.

Mine on February 14, 2016 too. The replacement plate is already on its way, I'll tell you how the business goes. best regards.

Hi. I received yesterday news of my 4k, they ask me for more photos, in addition to the firmware to correct the error 12 and 36 , the only thing that I dare not install anything until I have both repaired and know that I have a reservation. attached photo of the message. best regards

Hello, how are the inverters going to those who changed the hardware and firmware ?. The truth is I do not know if I chose the inverter well, the one that stays alive sounds like an old car. I do not have high hopes that they will be fine. Greetings.

Hello photovoltaic friends excuse my English from Google. My name is Francisco and I'm from Madrid (Spain), I also suffer with my two 4k, one of them exploded. Alone they worked well, and in parallel it threw an error "12, leakage current exceed of limit ", and they were turned off. I've been using only one until I was planning to increase the number of plates. In the last test exploded one of them damaging several DC MOSFET. I am in contact with the technical service to fix this. I sent photos of the damage and components of the installation, and I have answered that they want schematics of my installation. I found it odd that they withdrew the 4k 4-5 months ago, from the page where I bought it is the distributor in Europe, while the version 3k, 5, 5k and 10k continue to sell, but I see that we are more affected. Good luck to all, you'll see me more around here I am excited about the technical and human level that you see here.