pete boy

that was quick. thank you so much sir.

Can you show your firmware version number? Where to request an update? I can also observe this clipping.

I thought Im the only one who lost the control function. Both app and web. Can somebody relay this to deye? Did they disable it for everyone?

Thank you very much for your help sir!

I forgot to mention Im from Asia. I found this forum has a good community for deye thats why I came here to ask. There is not much info/support in my locality. Local distributor is going to check it by schedule. So I came here to ask queries in case I can do something about it. Deye's facebook/whatsapp is not so responsive. The inverter is great but support is meh. I found a guy in youtube, his channel is called AWPS Renewable Energy, LTD and is very helpful. Is that, his whatsapp? What country code? Maybe I could ask him online support and just pay his professional fee.

Now that makes it clear.

Do you have his whatsapp sir? Does he support Internationally?

Your input is much appreciated especially number 3 question. I remember one user here in this forum trying to automate enable/disable time of use when loadshedding, I dont know his rationale if the case is time of use is ignored during offgrid. Thank you sir!

Can you elaborate?

Hello sirs/ma'am! Forgive my first post, as I admit I created account in this forum to ask these queries. I have this deye 2 pcs in parallel, single phase. These are my encounters: 1. Im using ct coil to limit the export and still power my non essential loads. The installer followed the manual such as #3 white and #4 black, ct is only on master. But the problem is when following the instruction to point the arrow to grid, the reading is negative. So currently it is setup pointing to inverter. 2. Slave inverter has no grid reading, it is at constant -30w. Tried fiddling settings to no avail. I was wondering if I should put ct on slave as well? But the manual says otherwise. 3. The time of use. I wonder if for example, 1:00-:5:00 at 500w at 20%, then during this time a loadshedding happens. Will this settings be ignored? What if during this time there is no grid, and I consume more than 500w, will this be ignored? 4. Currently, my battery bms is not compatible. So im relying on the inverter's internal shunt (I believe it has one). My setup is 5k 2pcs in parallel inverter, and my batrery is lithium total of 400ah 51.2v. What should I set in the battery settings? Will it be 400ah both inverter? Or 200ah per inverter? I cant recall my other queries but I might add it in the future. Hoping for your insights and kindness. Thank you!