Posted December 26, 20213 yr Hi all, I listed some of the steps to get remote control working on Solarman Smart and Solarman Business in my installation thread, but seeing South African installers are generally unable or unwilling to assist it is probably worth highlighting it here under a separate heading. This is the process and works as of December 2021 - Solarman seems to have little regard for change control so it may not work next year, next week, or later today. Its been quite an ordeal, but I got it working in the end. As I remember the steps are: Forget about Google Playstore - the versions on there are outdated and do not support remote control (or maybe my users had not been authorised at the time) so better to get the latest versions from the Solarman website. Download the correct version of Solarman Smart from the Solarman website by scanning the QR code (currently V1.5.17) Enable unknown sources on phone (I used "My Files") Sideload apk file If you want to use Solarman Business (worth it for much better Web interface and more intuitive remote control function alone) you need to do the same with this app (Latest version 1.6.14). Contact Deye support [email protected]. This is where I got the email from Jessica asking if we could do Whatsapp or Wechat instead (QR codes below). When sending instant messages be considerate about China being 6 hours ahead of us - better done in the morning SA Time. She has to authorise your Solarman Smart user to be able to make changes. It may be easier to test this on the web app than on the phone. Note: for some reason the web interfaces work on Edge but not on Chrome. When done you will see a "Remote Control" button on the Device tab in the app, or and away you go. The Work Mode settings we are after is under System Work Mode-3(Selling Mode Time), System Work Mode-6(Selling Mode Time %) and System Work Mode-2(Selling Mode Time charge) On the web interface, go to Device > Operation > More > Remote Control for the same. Then Deye support (Jessica) must also authorise your Solarman Business account so it is visible from the Smart app. To link the Buisness account, there is no need to create a plant an link the logger (it wont work in any case, as it already belangs to your Smart user). You have to link it from the Solarman Smart app. Go to Plant, click on 3 dots, Authorisations, then search for Buisness account and add it. If the Business account does not show up, go back to Step 11 above. In Business app, your user must then be authorised as Super Admin for the Smart account. If this all sounds a bit confusing, it is! Good luck! Edited December 26, 20213 yr by Scubadude Added details
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