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Sunsynk 8.8Kw and 2 x Alpha-Ess 10.1Kwh Batteries, 100% SOC status and no discharge

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Hi All,

 

I'm hoping that someone here has experienced the same problem or can atleast guide me in the right direction. Our system has been running for about 2 months now and it has done well so far. 

Since yesterday we have had the batteries show 100% SOC and dropping to 0%, nothing changed - I just noticed this today. Dropped the mains and all went off, so with the Sunsynk thinking the batteries are at 100% it uses grid and pv for daytime use and looks like it sends a small charge to the batteries. Tonight will probably be 100% grid.

 

Is there something I can check or do from my side ? 

WhatsApp Image 2022-03-23 at 7.52.08 AM.jpeg

WhatsApp Image 2022-03-23 at 7.52.34 AM.jpeg

If you using "Lithium battery type", you can check that comms between SunSynk and AlphaESS is working via the LiBMS screen.
Also check the "System Flow Chart"
image.png.451ec47c8316194409e5309c3ce05ff0.png

Hi Duane, I had a similar thing happen on my side.  I did not notice the Installer used a battery fuse with a lower rating than what we programmed as the maximum charge and discharge current for the battery. Naturally the thing burnt out. Something to check on the possible reason you lost the fuse in the first place.

  • 7 months later...

Hi. I have alpha-ess batteries and my inverter is too weak (5kW). If I replace the alpha-ess inverter with a sunsync 8kW I want to make sure it's compatible? Seems from your post that it is. Can you perhaps show me your setup? [email protected]

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