June 21, 20223 yr So in Short I have a LuxPower SNA. It was chosen for a project at work actually one of the main reasons is the interface for monitoring - more than one client, we however wanted to use it in a large company with scattered offices then run the offices with individual inverters. yes there are others that do the same, but off the bat I liked the Client interface as a facilities manager. So the two issues I now have is the SNA looses and resets time for some reason. 2. TBH there is no remote monitoring on the client side, you need to be within WIFI distance of the unit, which is pretty stupid. We have contacted on a few different emails - ASPERGO (Andy) and LuxPower directly to see what the requirements are for an Installer code also explaining this is the project scope, . Unfortunately communication and feedback from both sides are at this point non existent. Is there LuxPower installers what can assist with 1. How to get and Installer code or alternate contact details ? 2. What the possible problem is with the unit forgetting its time. DATE is always correct. My test kit. LuxPower SNA Hubble AM2 X6 350W solar panels
June 27, 20223 yr Author Update, I contacted the wrong support as I didnt buy the inverter from them. got hold of jaco.... we sorting the two headaches.
June 28, 20223 yr Hello @PeterG If you don't mind, please can you post an update here once you managed to sort out (or not sort out) your issues? Thank you!
July 7, 20223 yr On 2022/06/27 at 9:49 AM, PeterG said: Update, I contacted the wrong support as I didnt buy the inverter from them. got hold of jaco.... we sorting the two headaches. Hi there, Jaco from which company? I have similar issues.
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.