Hi guys. Seems I've got the same issue with charge stuck on 90% This only happened once I added Pv arrange 4 days ago?

Where is the best place to get the Rs232 cable and firmware, and user guides on how to upgrade?

 

I've got, Sunsynk 5.5kw and 1 AM2 with 4.55kw pv array 

 

Firmware etc you can get directly from Hubble. 

Cable, if nowhere else, solarassistant.io online shop. 

4 minutes ago, CyberJoe said:

Firmware etc you can get directly from Hubble. 

Cable, if nowhere else, solarassistant.io online shop. 

Thanks how do I get from them, I'll try and log a ticket and see how far I get, 

How do I check firmware of battery?

Contact [email protected] for the files.

23 hours ago, CyberJoe said:

Contact [email protected] for the files.

Called, emailed, called emailed, zero replies, been reading their support is dismal by many many guys, this has got me thinking 🤔 

i also want to update the firmware on my batteries. Has anyone got a RS 232 to RJ11 6 pin cable?

I have the RS 232 to RJ12 but dont know the cable colours to make my own RJ11. Any suggestion?

On 2022/08/02 at 10:58 AM, ksg002 said:

i also want to update the firmware on my batteries. Has anyone got a RS 232 to RJ11 6 pin cable?

I have the RS 232 to RJ12 but dont know the cable colours to make my own RJ11. Any suggestion?

Is an RJ12 not just a 6pin RJ11?

I also contacted the support telephonically for info and was promised firmware, app and a brief description of procedure, but am still waiting.  I have now popped off and email and hope for better results.

I spoke to Khalid (Hubble) last year. He was most helpful. I also bought the cables from them. Rather expensive. 

The RS232 cable to the RJ12 is this:

On 2023/05/16 at 8:09 AM, TedVic said:

I also contacted the support telephonically for info and was promised firmware, app and a brief description of procedure, but am still waiting.  I have now popped off and email and hope for better results.

If you have a copy of the firmware will you please send to me as well?