Hi

What happens after registering your warranty on the Sunsynk website. Do you get some sort of confirmation or proof of this registration?

I registered my newly installed Sunsynk inverter and battery yesterday, but other that the popup say successfully summited, I have not received any proof via email, or other.

Can you anyone that did this previously shed some light. Thanks

Im sure there are 100s of people that have done this before? 

19 hours ago, Leonb said:

Hi

What happens after registering your warranty on the Sunsynk website. Do you get some sort of confirmation or proof of this registration?

I registered my newly installed Sunsynk inverter and battery yesterday, but other that the popup say successfully summited, I have not received any proof via email, or other.

Can you anyone that did this previously shed some light. Thanks

I did my full registration, with diagrams, images full info and details and got absolutely nothing back from them, not even a confirmation of receipt of the form submitted.

So what is used as proof for a claim 5 years down the line, when the installer is long gone?

Hi,
I had similar experience  - registered in March - got popup, and no more. A couple of weeks ago, I needed technical support, and in the email I queried the warranty certificate at the same time. I got an emailed warranty certificate sent to me within a day or 2. 
I had emailed support@sunsynk, and the warranty query was forwarded to Dominique, who sent me the emailed certificate.

Perhaps you could email Dominique directly with your serial number and date of registration ( I sent approximate date)
Dominique Howard [mailto:[email protected]] 

Les