Posted January 12, 20232 yr Looking for recommendation for installers for Sunsynk and Victron Inverters in the Cape Town area who also provider support after installation.
January 12, 20232 yr Hey @Marcelle, welcome to the forum! Sadly, I do not have someone that side that I can recommend but I do have a little advice from some of my most painful experiences... Finding an installer like this will be hard but the harder part is finding a supplier with good after-sales support, an installer will do what they can but once actual issues appear they'll usually fall back on the suppliers post-sales support. Most installers will just call the supplier if there are issues for a quick and easy answer and when people get annoyed with installers is usually when the installer cannot get help or info from the supplier. Getting a good installer is still very important, but making sure you buy from the right suppliers is a close second priority.
January 12, 20232 yr Author @Psythank you so much for the response. Appreciate the feedback and advise. I actually assumed that the installer will also be doing the post-sales support.
January 12, 20232 yr You're welcome, always happy to help where I can. So for the most part they will be doing the actual work but most people underestimate how much they rely on the suppliers for assistance as well, best of luck and really hope you come right!
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