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problem with infini 3kw

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i have an infini 3kw installed on my premisises. The problem is when i connect it via usb and solar power software it connects fine but in device control the my power management option disappears . so i cannot choose any sort of mode i am stuck in off grid mode . Also in parameters settings my options are limited. i am using solar power ver 1.20 sp1 .

i bought 2 inverters and both have the same issue.

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