Skip to content
View in the app

A better way to browse. Learn more.

Power Forum - Renewable Energy Discussion

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

URGENT : Unable to recharge units on my prepaid electricity meter after depletion

Featured Replies

My prepaid units depleted early this morning and I am now unable to reload/recharge units due to no grid power. 

Any suggestions on what I can do to load units? Thanks

Edited by IM10

What sort of unit do you have, mine has a small 9v battery in it to "connect" and recharge.

Assuming there is no loadshedding at the moment i.e. grid power is available to see.

Another question, do you perhaps have a new install and this is the first month needing prepaid top-up (that's how i learnt my lesson).

 

In my case, my plugs are all on the essential side of the inverter, so i have to switch to eskom only (bypassing the whole inverter) to be able for my specific unit to communicate with mains.

Planning on a dedicated plug for this in future but until then this is my fix. 

  • Author
8 minutes ago, Garthox said:

What sort of unit do you have, mine has a small 9v battery in it to "connect" and recharge.

Assuming there is no loadshedding at the moment i.e. grid power is available to see.

Another question, do you perhaps have a new install and this is the first month needing prepaid top-up (that's how i learnt my lesson).

 

In my case, my plugs are all on the essential side of the inverter, so i have to switch to eskom only (bypassing the whole inverter) to be able for my specific unit to communicate with mains.

Planning on a dedicated plug for this in future but until then this is my fix. 

Mine also has a 9v battery which I replaced last year sometime. I am planning to go and get a new one now and see if that changes things. 
I also have to do the workaround whereby I bypass the inverter in order to load units. However this is the first time where my units depleted completely since installing the inverter. Once I bypass it, my meter is not powered.

 

1 minute ago, IM10 said:

Mine also has a 9v battery which I replaced last year sometime. I am planning to go and get a new one now and see if that changes things. 
I also have to do the workaround whereby I bypass the inverter in order to load units. However this is the first time where my units depleted completely since installing the inverter. Once I bypass it, my meter is not powered.

 

Damn, okay.
I'm not too sure what could be the issue.

  • 1 year later...

Good day. My name is Nokwakha. I'm in Eastern Cape, Willowvale, KuloGojela. I reported my faulty electricity many times, after a fix by someone who said was from Telkom it worked, but nonstop, I reported that again, nothing was done. I'm not sure where to reach the correct place for reporting or for help

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.