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Mecer SOL-I-AX-3Mplus48 weird behaviour

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I am monitoring my setup with Solar Assistant.   Every now and again, the inverters behaviour is inconsistent with the selected mode  - It is set to SBU.  Charge priority is set to Solar first.

This afternoon, we have full sun - If i place a larger load on the inverter, it is not drawing the load from the panels - it draws from the battery. Not sure if this is an SA issue or an inverter issue, and how to correct it.  Any ideas?

EDIT: turning off battery, panels, mains to inverter and inverter, and then restarting seems to correct this.  But it now seems to happen once every 2 weeks or so.

 

Edited by 10tpeg
added information

> Mecer SOL-I-AX-3Mplus48

So this is a 3 kVA model but 48 V? What is the main (U1) firmware version?

 

This afternoon, we have full sun - If i place a larger load on the inverter, it is not drawing the load from the panels - it draws from the battery. Not sure if this is an SA issue or an inverter issue,

It pretty much has to be a firmware or settings issue.

Do you have a "solar balance" setting? If so, it should be set to on.

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