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Google searching for 2 hours doesn't yield results, probably because this inverter model is pretty new.
I have purchased 2 of the RCT AXVM1-1K inverters for a friend and I to seamlessly combat loadshedding. It is not going according to plan.

We are both having Error Code 5 displayed continuously when the inverter switches over to battery automatically on mains loss (loadshedding)

This problem doesn't happen every time for my friend, but it happened the first time i had loadshedding at 8pm tonight, the inverter has been connected for 2 days (no PV connected yet)
The manual calls it a short circuit, but if i disconnect the batteries and begin with a cold start, the inverter works perfectly, as it has for the last 2 hours.

I had tested several times by pulling out the kettle/IEC plug of the inverter before today and the change to battery worked fine.

Initially, i suspected it was a N-PE grounding issue, but there are no dry contact ports on this inverter to connect a grounding box.
And the kettle plug and lack of dry contact relay on the bottom makes me think it does not need it.

I have installed 3x 3kva RCT inverters before and had no issue, grounding or otherwise, hence this post.
I would be grateful to any insight anyone is willing to provide.

38 Allow neutral and grounding of output is connected together or inverter can trigger grounding box to short neutral and grounding . Axpert Inverter range made Jan 2018 had this function .

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