Hi All,

I monitor 3 Axpert UPSs (one ks 1000 and two mks 2000) by using WatchPower software.

I noticed a big problem in Data Log in the software. The log does not refresh for other UPSs that are not currently selected in the main window of the software.

for example: UPS1 is currently selected in the main window and in the line mode. If it's status changed from Line to Battery mode, the log data is refreshed for UPS1.

If the UPS1 still selected in the main window, and if one of the other UPSs changed it's states from Line to Battery mode or vice versa, the data log does not refresh the mode for these UPSs. This means that the log data gives wrong information.

I tried to use other software, like solar power and view power, but these software does not work with the type of the UPSs we have.

Our UPSs use P30 protocol which is compatible with WatchPower. But SolarPower and ViewPower used P15, P16 protocols.

My questions that i need to have answers for them please:

1- Is there any WatchPower version that can monitor multiple UPSs and log data for all of them correctly?

2- Can we configure our UPSs to use specific protocols other than P30.

3- Is there other software other than WatchPower, SolarPower and Viewpower that can be used to monitor Axpert ks,mks UPSs?

4- Please guide me if my previous information is wrong or illogical.

Any help is Appreciated.
Thanks to All.

Did you try AICC software

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Yes I tried AICC.

But it did not see any UPS.

I dont know what you would like to do. Monitor all 3 at the same time?

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Are you using serial or USB

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Yes. I need to monitor all UPSs at the same time.

I know that the main window in WatchPower monitors only the selected one. For the other UPSs, we depend on the Data log that scans and records UPS information.

The problem is in the data log records, It does not refresh the other UPSs information, and just record the last UPS mode, if it was Line mode, it does not refresh to Battery mode although in real it is in the Battery mode.

 

Please see the attached images for more clarity.

14 hours ago, ibr860 said:

Hi All,

I monitor 3 Axpert UPSs (one ks 1000 and two mks 2000) by using WatchPower software.

I noticed a big problem in Data Log in the software. The log does not refresh for other UPSs that are not currently selected in the main window of the software.

for example: UPS1 is currently selected in the main window and in the line mode. If it's status changed from Line to Battery mode, the log data is refreshed for UPS1.
 

I may be misunderstanding, but here is how I think this works.

WatchPower (and the other BlahPower series) monitor one inverter's serial data stream at a time. (They are also sending commands to the inverters, to have the data come back. You have to ask for the data; it doesn't continually stream out.) So the software can only be aware of one inverter's status changing. For the others, you can use the PEz command to turn on fault recording. This copies to EEPROM the operating mode (battery / line / standby etc)which copies fault information, some of the important GPIO (General Purpose digital Input/Output pin) statuses, and some operating values (e.g. output power and VA, battery voltage, etc.). But this information is a single record; it's not a log as such. So you will get the instantaneous load and inverter power, battery voltage, and so on at the time that FaultInfoCollect() was called. This seems to happen at various parts of the firmware, usually when about to enter fault mode, or an overload was recorded, but I have only checked a few calls. This information only seems to be available via the QFS command (Query Fault Status? It's not documented as far as I know). My guess is that WatchPower remembers all the various machines it has seen, and uses QFS to somehow display the last fault or overload condition, before switching to live data. Or maybe there is a way to interrogate the last fault or overload, I'm not familiar with how it works.

But in this scheme, there is no way that WatchPower or any other piece of software can record all the faults and/or mode changes for more than one inverter at a time. Well, unless they were connected to all the inverters through separate serial ports. Three serial ports might be doable. I suppose you might be able to run three copies of WatchPower, and connect them to three inverters, and each one would log all the events from each inverter.

But the "enable fault recording" facility is not going to cut it. [ Edit: so this is not a software bug, it's a limitation of the data recording scheme of the inverters. They only have so much RAM and EEPROM. ] My apologies if I'm misunderstanding what you're trying to do, or how it works.

 

Quote

1- Is there any WatchPower version that can monitor multiple UPSs and log data for all of them correctly?

As mentioned above, if you had three serial ports (or one serial port and two USB connections perhaps), and three copies of WatchPower or any of the several other monitoring programs could run without interference, then this may be possible

Quote

2- Can we configure our UPSs to use specific protocols other than P30.

Essentially, no. The protocol is fixed.

Quote

3- Is there other software other than WatchPower, SolarPower and Viewpower that can be used to monitor Axpert ks,mks UPSs?

There are several, perhaps half a dozen, many written by members of this forum. I point to three of them here:

http://forums.aeva.asn.au/forums/pip4048ms-inverter_topic4332.html

(Scroll down to "Monitoring software").

@Coulomb. How does the 3kv fualt system works. We tested 2 Axpert . If the system is runnig on line mode and you trip the grid. The inverter goes to batery mode but does not record an error. If query the return is 00000000000

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Can somehelp help me with EEPROM fault ? 

I am unable to connect my ups with pc please help meeded 

On 2016/07/25 at 1:18 PM, Guest said:

@Coulomb. How does the 3kv fualt system works. We tested 2 Axpert . If the system is running on line mode and you trip the grid. The inverter goes to battery mode but does not record an error. If query the return is 00000000000

Somehow I must not have seen this post. I assume you meant 3 kW or perhaps 3 kVA.

If the grid is disconnected from the AC-in terminals, the inverter switches to battery mode to power the loads automatically. This is normal inverter operation; no fault is logged because there is nothing wrong with the inverter.

8 hours ago, NAWAZ arain said:

Can somehelp help me with EEPROM fault ? 

Please provide mode details: make and exact model of inverter, fault code if there is one, etc.

8 hours ago, NAWAZ arain said:

I am unable to connect my ups with pc please help needed 

Perhaps this will help: The known-good USB to serial adapters use a PL2303 chip.