Cybertza

Yea I mean, If you are doing court proceeding then i have my documentation and images as in this post, but the marketing continues with them, and i haven't seen any positive reviews anywhere. As a whole wind is a difficult one in its current state, and yea well, The delivery took so long that when i wanted to reverse its passed the "period" form my card provider. Was really a bad and expensive mistake to trust them.

I have generated more with my 500w turbine from aliexpress.

@George Hickman There isn't a SA address, Its like a spread global distribution of websites with local domains to pretend it has a local presence. @YellowTapemeasure , Its trash, money waisted, to date not 0.1kwh generated. I eventually had to remove the Atlas 2 due to the shaft join failing, and at that stage it still did not generate 0.1kwh, i contacted them again, and they told me to tighten the screw, (its basically torn the screw out due to the bad design of the very short connection point between the blades and the turbines.) Furthermore the Delta is not ideally suited for this as the delta takes a while to do the calculations before it starts to sync and invert, so the turbine kind of speeds up, then slows down, its not anywhere less noisy as advertised, so i would technically have to build a frame around this turbine to support the axle from the top, as the join on the bottom is not string enough, the generation unit, is very very level, so there should have been no reason for turbine play, yet. here we are again. money pissed into the wind, you will fond more and more videos online of complaints. comments turned off on all their official platforms., It really is a fake it till you make it company it seems, and they not making it, on the service side, on the support side, just a mess. Seems a huge overlap between their designs/online designs, and they manufacturing quality. But yea, looking forward to any other feedback.

Hi Guys Finally had some positive feedback from Delta SA offering some assistance on the Inverter part, If all else fails, then i could just add panels to it, I did hear your comment re the startup voltage, but mine managed to reach that without to much wind. SO I don't think that that was my issue. Will keep you guys posted, As for Tesup, I would stay well clear of them, both from a product, manufacturing and service point of view on the ATLAS 2. Cant speak for their other units thou. The design of the unit should work well, and i will be honest the smoke and mirrors on the tesup website and their marketing did catch me a bit, does look like its a wonderful unit on the website and on paper. Haven't been able to test the DELTA stuff as per yet.

So after months of fighting it seems we are at a dead end. The Ema portal wants an distributor login, and i am an end user for that unit. After then saying, that i am not having any luck with the portal: Now i feel that if you resell something you make a markup, and that should cover client service, but i guess not in this case. So upon asking for a refund, i get this reply. I also wanted to point out that I never received a video with the power generation, nor an report, nor an manual, and the Labels were paper pasted on. So disappointed in this, and I would not recommend this to anyone. And then in regards with the entire process, it took them from the 7th of December to 10th of March, to just tell me to RMA the unit myself? How pathetic. I have now contacted Delta South Africa's representation, but now the unit is already more than 4+ months old (depending when they shipped it), so all in all its has not been great.

to date 0kw generated.

So i have requested a refund from them for this, i guess the installation and time waisted on this is my school fees.

So at the end of all of it, I may have ordered something from China, and hoped for the best, in my experience that has been a lot easier with returns, and service.

So 6 months after the ticket was opened they refer me to the manufacturer of the inverter, and that I should RMA the unit myself. The process itself is layer upon layer of registrations, that don't have any flow or guide, i am still stuck with that process (just the registration) as it seems their portal is for Distributors, as an entire process, this has been a failure of note! Pathetic, and i will never recommend this company to anyone, from piss poor manufacturing to shocking service.

Tesup finally came back and said that they agree the Grid Tie Inverter has an issue, But as yet, has not come forth with a resolution as to swapping it out or anything. The Experience so far is very poor. With no resolution in sight.

The Response on 15 Dec for reference: Got another response today for reference: