chris81964

I have the same issue too. They are mailing me a replacement bms. I had alerted them to this post. I am glad someone from Dyness has joined the topic

Try contacting Miao Miao from Luxpower Tek
[email protected]
She sorted me out same day. Just mention you're not coming right with South Africa Luxpower support.

I have installed the Deye 8kw a week ago. Took me a while to figure it all out, but it works like a charm. True Hybrid. Mixes energy from either PV & Grid, or PV & Batteries. But the real nice thing is the level to which you can customise it. I set mine to "load first". As soon as the sun comes up, it starts powering the house, and use the excess to power the batteries. When the sun sets, it starts running of batteries. It set it up to go back to grid at 40% (20% to protect the bateries and 20% buffer to cater for load-shedding). Around 22:00 my batteries run out, and it reverts to grid. So I have no electricity bill between 08:00 and 22:00 - even run my geyser of it. And when the sun is shining, it charges my batteries again. With the touch of a button you can change it to load the batteries from grid if need be. Really impressed with it. Busy ordering more batteries as we speak - to take me totally off grid on sunny days... 

Hi Adriaan.
I install these in Zim but have a few issues. Pse WhatsApp me my email is down. +263774318054

Thanks for the feedback @Halcyon I will work through the documents and see how the units differ from the other brands.
In the feedback that you provided you mention that the Lithium battery does not communicate with the unit now I have the following questions
A] Is it a branded Lithium battery or a no name brand?
B] Is the list of compatible batteries indicated in the manuals or where can I obtain a list of compatible Lithium batteries?
I am based in Pretoria so please advise a few installers who have experience with the unit (if they are on the forum even better) in case I have any questions that you cannot answer.
Kind Regards
GerhardK83

Must inverters we purchased failed within 6 months, Avoid them. The case looks a bit different and the components don't look as robust