Hi

 

I boight a Luxpower inverter for my parents. Have had issues from the start (topic for another post), but have been struggling for weeks now to get Solar Advice (where I purchased the unit - again, their lack of service is a topic for another post but safe to say BEWARE) to “unbind” the wi-fi dongle so that my installer can access it. 
 

Can anyone help with someone else I can contact. It’s really ridiculous that I paid money for this unit but yet I am being held hostage by Solar Advice

Edited December 20, 20222 yr by CSolar

On 2022/12/20 at 5:49 AM, CSolar said:

to “unbind” the wi-fi dongle so that my installer can access it.

Hi There. 

Do you want to factory reset the dongle?? 
If so.... See 

1. Look for its SSID on your wifi net. 
2. Connect to it (and pick the option to stay connected)
3. You can then connect to it's management interface (in my case http://10.10.10.1) See screen shot.
4. Connect using admin admin (This is default, if this does not work or the password has been changed, go the step 8)
5. change language to English, if that helps 😉
6. On the Left select "Module Management" 
7. On the right, second last option "Restore Factory Setting"
8. Use a hammer on it repeatedly 

I hope this helps.

So a thread revival as I feel it is very important.

 

Regarding the Luxpower WiFi dongle factory reset, if you do the factory reset you will NEED to log back into that dongle and update some settings. I just did it and learnt the hard way and was lucky enough to stumble upon the attached PDF which explains what to do after the factory reset - which settings to change so that it will connect.

How to recover a dongle if Restore factory setting.pdf

Hello everyone I deleted my logger on Luxpowerview, now when I wanna re register it says logger already exist how to do

 

Hello everyone I deleted my logger on Luxpowerview, now when I wanna re register it says logger already exist how to do

Get hold of Luxpower support they will be able to sort you out

On 2023/09/17 at 11:14 AM, Kylegreene said:

Hello everyone I deleted my logger on Luxpowerview, now when I wanna re register it says logger already exist how to do

I have the same issue does anyone found a solution