heinzg

You will need a standard CAT5 data cable (I had one in the box with the inverter) Your battery is configured in menu option #3, select Battery Brand "2" (Pylon) on the battery configure the Dip switches as follows (Row number 2 with a Master and slave): The documentation is not quite correct... see:

Hi! Did you find a solution to this?

Are you sure the right battery has been selected in config point 3?? I had a similar issue just that my system sowed 999Ah instead of the installed capacity, which was due to the wrong battery selection.

Hi, Maybe if you post your setting we'll be able to spot something?

I have the same issue: Any ideas?

Hi Guys. I am struggling to get the dongle to connect to the "Lux Cloud" I suspect my "Network Connection 1 Setting" in "Station Mode Setting "is missing the port and server address?? Could some be so kind to check compare their setting to what I have? 🙏

Thanks to Geoff this is resolved. I selected the incorrect battery for my setup... In the menu setting #3, select "2" for Pylon! Done. See the attachments to understand how I decided to pick the WRONG battery while setting up for the first time.... 🙈

Hi. Santa left me a Luxpower SNA5000 inverter and some with CFE 5100S batteries, which for the most part are doing what it should after connecting it up. Funny is the 999Ah reading in the battery section of the display??? Anyone else also have this or know how to get it to read the correct Amp hours?

Hi There. Do you want to factory reset the dongle?? If so.... See Look for its SSID on your wifi net. Connect to it (and pick the option to stay connected) You can then connect to it's management interface (in my case http://10.10.10.1) See screen shot. Connect using admin admin (This is default, if this does not work or the password has been changed, go the step 8) change language to English, if that helps 😉 On the Left select "Module Management" On the right, second last option "Restore Factory Setting" Use a hammer on it repeatedly I hope this helps.

Hi All, I am also stuck with this. Owen's number goes straight to voice mail. I guess if everyone who has this issue calls him, I would not blame him for burning that SIM card! Could anybody who has had success with this just shortly describe the process? That would be very kind and be helpful.