I've decide to pull the plug - literally but also figuratively.

Based on my quick google search the easiest would be an email #DCE submitting a disconnection request.

I've send an email this morning but need some advice / guidance from someone that went through this recently.

Ok seeing that I'm not a direct eskom customer above email is not relevant.

Need to Cancel with municipality.

Hallo Marius

Please let us know if you were able to get disconnected from the municipal grid, and also which municipality. With the ongoing thread of a costly basic charge, I am also considering the same, because I am not prepared to keep on subsidizing illegal connections, nor non-paying municipalities.

I'm with Eskom direct and would also like to know how to go about disconnecting. I'm first going to add another inverter and batteries and see how it goes through this winter and then will take the plunge. I currently pay about R300 a month for electricity but seeing I have solar system I will end up paying more basic charges than electricitiy charges. Hell no.

Anyone having done this please update us on how it went and procedure.

On 2025/03/15 at 1:57 PM, Marius2001 said:

Ok seeing that I'm not a direct eskom customer above email is not relevant.

Need to Cancel with municipality.

Hey Marius,

Good on you for making the move—it's something a lot of us are seriously considering, especially with the basic charge creeping higher while actual consumption drops thanks to solar. I'm not a direct Eskom client either, so I had to go the municipal route like you're planning. In my case (Stellenbosch), I had to submit a written request with proof of ownership and ID, plus a photo of the meter showing the final reading. Took about two weeks to finalize, including someone coming out to seal the meter.

Let us know which municipality you're dealing with—processes can vary quite a bit.

Edited May 5, 20251 yr by rachelrowallan

I've not pulled the plug as yet... Also did not read any posts, see below on what I've learned so far.

Based on my checks one indeed need to physically visit a walk-in center. Direct Eskom customer can google this, [email protected] with specific subject line #DCE

Subject: #DCE Gauteng

Email to: [email protected]

With details below

Move out request - details required on email

• Full name and surname:

• Premise address:

• Eskom account number:

• Forwarding Postal address:

• contact details (such as your cellphone number)

• Move in customer contact details

• Move out date

• Transfer letter

• Closing readings

How to cut your grid connection...

How to cut your grid connection in South Africa

Big electricity price increases make it attractive for South African households and businesses to become electricity-independent and kiss Eskom goodbye.

Edited May 7, 20251 yr by Marius2001
eskom spelling

I've been migrated to prepaid in Tshwane so will most likely stick for now...

1 hour ago, Marius2001 said:

I've been migrated to prepaid in Tshwane so will most likely stick for now...

How did you get them to install prepaid for you? what info did they need?

19 minutes ago, Stefan Cornelissen said:

How did you get them to install prepaid for you? what info did they need?

They are on a major drive to convert all old meters to prepaid.

They indeed initiated it, got a note and was informed to chose a day