Craigm Posted February 12, 2021 Share Posted February 12, 2021 My laptop recently went into hospital for a format. I tried installing the efergy app (eLink) but I am having trouble. The app requires Adobe Air, which is no longer supported. The SDK is available, which I have downloaded, but I do not know how to install it or point the program to the right bits. Google seems to focus on IT gurus. I contacted Efergy who's response was "You can download a SDK version of this item (https://airsdk.harman.com/download) and you can download and install after you accept the terms and conditions." Download complete, but how to install? No .exe in the root folder or the install folder. I have just moved into a new place and intend to install a solar system in the next few weeks, but now I am unable to analyse my usage to make sure that I spec it correctly :( Can anyone help please? Quote Link to comment Share on other sites More sharing options...
Kalahari Meerkat Posted February 12, 2021 Share Posted February 12, 2021 I assume you run a version of that Mikey Mouse O/S called Windows, presumably you got a .MSI file, on which, with explorer you can right click and choose install... Don't know the software of the efergy app, maybe someone else around here has more details/experience with this lot... Quote Link to comment Share on other sites More sharing options...
Craigm Posted February 12, 2021 Author Share Posted February 12, 2021 1 hour ago, Kalahari Meerkat said: I assume you run a version of that Mikey Mouse O/S called Windows, presumably you got a .MSI file, on which, with explorer you can right click and choose install... Don't know the software of the efergy app, maybe someone else around here has more details/experience with this lot... Correct, it is on Windows (I have tried using Win 10 and Win 7). I do not see a .MSI file in the root, but I found 2 through a search, but these fail when I run them. Quote Link to comment Share on other sites More sharing options...
Kalahari Meerkat Posted February 12, 2021 Share Posted February 12, 2021 Ok, well, it seems there's a zip file that gets downloaded by way of your link, so, in that file, there should be the installation for the sdk. Quote Link to comment Share on other sites More sharing options...
Craigm Posted February 12, 2021 Author Share Posted February 12, 2021 Here are the installation instructions. I just have no idea what step 3 means. Install the AIR SDK in Windows Download the AIR SDK installation file. The AIR SDK is distributed as a standard file archive. To install AIR, extract the contents of the SDK to a folder on your computer (for example: C:\Program Files\Adobe\AIRSDK or C:\AIRSDK). The ADL and ADT tools are contained in the bin folder in the AIR SDK; add the path to this folder to your PATH environment variable. https://help.adobe.com/en_US/air/build/WS2d8d13466044a7337d7adee012406959c52-8000.html#:~:text=Install the AIR SDK in Windows&text=To install AIR%2C extract the,to your PATH environment variable Quote Link to comment Share on other sites More sharing options...
Craigm Posted February 15, 2021 Author Share Posted February 15, 2021 Success!!!! I contacted HARMAN (who took over Adobe AIR) and they provided me with a link to the runtime. Small download, install and it works. Here is the link for anyone else who might face the same challenges as I did. https://airsdk.harman.com/runtime wjb2103 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.