July 8, 20215 yr Since the installation of the entry level solar PV system of 12 PV panels , Axpert max 7.2 inverter and 1 x shoto lithium-ion batt, with comm cable connected from the inverter to the batt, the app worked very well. This morning July 8th when I opened the app it was not operating correctly so I refreshed again, it asking to enter the SN no of the inverter which I did but nothing changed, any help would be appreciated.
July 9, 20215 yr I had the same problem yesterday and it started working again after reset (I use ICC). I would however like to know what comms cable you are using to talk to your battery/inverter? And where did you get it?
July 9, 20215 yr We've had similar problems with the watchpower app and don't use it for monitoring. Solar Assistant or ICC are much better monitoring options which can provide realtime data compared to the 5 minute interval of watchpower. Sorry I can't be of more help.
July 9, 20215 yr Author 7 hours ago, Shadders said: We've had similar problems with the watchpower app and don't use it for monitoring. Solar Assistant or ICC are much better monitoring options which can provide realtime data compared to the 5 minute interval of watchpower. Sorry I can't be of more help. Hi Shadders, thank you very much, the monitoring systems you mentioned are the available on Google play or how do I get these apps.
July 9, 20215 yr Author 4 hours ago, 87 Dream said: The reasons you have these issues is that the Max has an inbuilt Data Logger. This logger can go offline occasionally. On this App you can restart the logger when it goes offline. It's called Smart ESS it's on the Play & app store. Same login details as Watchpower. 87 Hi There, thank you very much.
July 9, 20215 yr https://solar-assistant.io/ https://iccsoftware.co.za/ These are the websites for the software. They both use a raspberry pi to interface with the inverter. I would suggest using Solar Assistant if you want to just get information and basic SOC control easily. ICC allows for much more advanced set up with a single pi controlling multiple automation options but is more complicated to get going with unless you are familiar with things (you need to use VNC for remote access and possibly port forwarding).
July 9, 20215 yr Author 10 hours ago, innidippi said: I had the same problem yesterday and it started working again after reset (I use ICC). I would however like to know what comms cable you are using to talk to your battery/inverter? And where did you get it? Hi There, I am not sure which comms cable in use as my installer did the installation. However I can check and let you know. To be honest I am pretty much not strong with electronics. At around 11am today the app was back online, I believe Watch Power did a upgrade....
July 9, 20215 yr Author 19 minutes ago, Shadders said: https://solar-assistant.io/ https://iccsoftware.co.za/ These are the websites for the software. They both use a raspberry pi to interface with the inverter. I would suggest using Solar Assistant if you want to just get information and basic SOC control easily. ICC allows for much more advanced set up with a single pi controlling multiple automation options but is more complicated to get going with unless you are familiar with things (you need to use VNC for remote access and possibly port forwarding). Thank you very much, much appreciated, to be honest my knowledge with electronics is very limited, but I will check it out.
July 9, 20215 yr Author 5 hours ago, Jose de Sousa said: Hi There, I am not sure which comms cable in use as my installer did the installation. However I can check and let you know. To be honest I am pretty much not strong with electronics. At around 11am today the app was back online, I believe Watch Power did a upgrade.... At around 6pm the app failed i mean total failed, then it was back again "green dot " then went to orange dot and is currently on orange dot. I did a setting change on program 1 to establish if the app would accept the command and it did, very confusing.
July 10, 20215 yr Author 10 hours ago, 87 Dream said: Record_2021-07-05-13-14-49.mp4 1.64 MB · 0 downloads The Inverter has a built in Datalogger. This Datalogger sometimes allows partial Comms with Watchpower. On watchpower you cannot restart the Datalogger to re establish Good Comms. On the Smart ESS app from the playstore you find two options when you select the Inverter, the Data logger & the inverter because they are actually two separate pieces of kit but are integrated in one unit. The King & the later Axperts have an external separate antenna that plugs into RS232 comms port via a cable. The Smart ESS I have found to be most helpful to reset or restart the Datalogger to get the green dot back on Watch power. The green/ grey or even orange dot essentially mean nothing to you or me, it just means the data stream has poor Comms etc. The orange dot actually means there is a fault code on the inverter eg. Batt open = battery disconnect or even EEPROM error. Grey dot means Datalogger offline. However, in all these cases the ability to interogate & make settings changes is not lost. Just your data stream which does a handshake every 5mins is affected. Hope this helps... 87 Thank you very much for this valuable information. The installer is coming over today and hopefully he can sortout this issue.
July 10, 20215 yr Author 11 hours ago, 87 Dream said: Record_2021-07-05-13-14-49.mp4 1.64 MB · 0 downloads The Inverter has a built in Datalogger. This Datalogger sometimes allows partial Comms with Watchpower. On watchpower you cannot restart the Datalogger to re establish Good Comms. On the Smart ESS app from the playstore you find two options when you select the Inverter, the Data logger & the inverter because they are actually two separate pieces of kit but are integrated in one unit. The King & the later Axperts have an external separate antenna that plugs into RS232 comms port via a cable. The Smart ESS I have found to be most helpful to reset or restart the Datalogger to get the green dot back on Watch power. The green/ grey or even orange dot essentially mean nothing to you or me, it just means the data stream has poor Comms etc. The orange dot actually means there is a fault code on the inverter eg. Batt open = battery disconnect or even EEPROM error. Grey dot means Datalogger offline. However, in all these cases the ability to interogate & make settings changes is not lost. Just your data stream which does a handshake every 5mins is affected. Hope this helps... 87 I have checked out the Smart ESS app and it has a low rating, also most reviews were not good, but we will try it.
July 11, 20215 yr Author On 2021/07/09 at 10:26 PM, 87 Dream said: Record_2021-07-05-13-14-49.mp4 1.64 MB · 0 downloads The Inverter has a built in Datalogger. This Datalogger sometimes allows partial Comms with Watchpower. On watchpower you cannot restart the Datalogger to re establish Good Comms. On the Smart ESS app from the playstore you find two options when you select the Inverter, the Data logger & the inverter because they are actually two separate pieces of kit but are integrated in one unit. The King & the later Axperts have an external separate antenna that plugs into RS232 comms port via a cable. The Smart ESS I have found to be most helpful to reset or restart the Datalogger to get the green dot back on Watch power. The green/ grey or even orange dot essentially mean nothing to you or me, it just means the data stream has poor Comms etc. The orange dot actually means there is a fault code on the inverter eg. Batt open = battery disconnect or even EEPROM error. Grey dot means Datalogger offline. However, in all these cases the ability to interogate & make settings changes is not lost. Just your data stream which does a handshake every 5mins is affected. Hope this helps... 87 Hi There, I downloaded the smart ess app, they say I need a invitation code, I sent email to the email address they provided, did you also had to ask for invitation code.
July 11, 20215 yr Author 28 minutes ago, 87 Dream said: You just needed to use the same details as Watchpower. No code or invitation required. 87 Thank you very much for your kindness, correct, I have now managed to login, just need to findout the next step to sortout the problem.
July 11, 20215 yr Author 1 hour ago, 87 Dream said: Hi Jose, here is a step by step guide: follow the pics & click where the red arrows are in sequence & this will do the trick. After you done wait a min or two. Then check watch power or even ESS again for the logger & inverter to become green or online again. 87 Thank you very much.
July 11, 20215 yr Author 3 hours ago, 87 Dream said: Hi Jose, here is a step by step guide: follow the pics & click where the red arrows are in sequence & this will do the trick. After you done wait a min or two. Then check watch power or even ESS again for the logger & inverter to become green or online again. 87 Question, is the smart ess free, when I first checked it it said free, yet I need to highlight the currency.
July 11, 20215 yr Author 1 hour ago, 87 Dream said: The currency is the currency to calculate your per kWh savings on your plant. It's free ☺️ 87 Thank you very much. May I ask, are you an PV system installer and are you located in western cape region.
July 12, 20215 yr Author 11 hours ago, 87 Dream said: Hi Jose, yes I am an installer, unfortunately in Gauteng though. Would have been a pleasure to assist you otherwise. If you need some help with anything even advice on any system give us a shout...Did you manage to reset the Data logger & return the Green dot status using the new App? 87 Hi ( let me know your name and your business details) as I am not good or have the confidence with these things the installer i used will bring his IT person to do the changes. I really do appreciate your help.
July 12, 20215 yr Author 35 minutes ago, Jose de Sousa said: Hi ( let me know your name and your business details) as I am not good or have the confidence with these things the installer i used will bring his IT person to do the changes. I really do appreciate your help. Further to the above reply, to be honest the way you detailed the instructions I could do the changes, however the system was installed Feb 21, I prefer that Christo ( the owner/installer) does the re-setting. Christo is a very honest person and his afer sales service is impeccable. These days it is seldom to find service providers with excellent or good after sales back-up, hence he is always busy with installations. Christo like me is not strong when it comes to apps etc. Once again thank you very much for all the help which is much appreciated, I am learning 😊.
February 21, 20224 yr hello.. i added datalogger but it does not appears in the devices list, could u plz help me with this?
November 28, 20223 yr On 2022/02/10 at 1:57 PM, HAL said: How to register again the previously registered datalogger?
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