Tim S

Hello, FWIW, I saw this on Monday too. Checked with a neighbor who saw the same. I guess a datacenter issue.

Same here. After a message flashed that said there was an abnormal occurrence. 

Electricians came earlier than expected, they moved the CT clamp to the cable between my pay meter and DB mains and voila.
House consumption now shows essential and non essential loads.
ZERO EXPORT TO CT Ticked

Okay - as was the case with most of you, my CT was installed on the wrong pins too!
They were installed on 1 and 2 instead of 3 and 4. 

The guy moved them and instantly the house consumption showed up when ZERO EXPORT TO CT was clicked. 

He also says now the PV should send excess power to non-essentials if battery is full.

Just need the Cape Town rain to clear up and then I can see if thats happening. 

Massive relief!

Problem solved - CT was on pin 3 and 4 and was facing the wrong way - Put it on pin 5 and 6 and turned it around. All loads now showing correctly.

I figured out how to get the battery to show on the home page dashboard!!!
You need to go into Plant Info and change the System type to Storage instead of Self consumption. Click yes and then done and it will then show up.
 
Stoked!

Your inverter won't trip if the geyser is on the non-essential load. If it is making your inverter trip, that means it is connected as one of your essential loads. Or possibly it's connected as a Smart Load, but that is something different to the non-essentials.
Also, if you've got 6x540W panels connected, it's probably not ideal to put the geyser on Smart Load. Somewhat little peak solar relative to the geyser's demand. You'll probably keep draining the battery on warming up the geyser half the time anyway, or it may too often just not run. I'd consider just leaving it on non-essentials. Just my 2c.

Same issue for me, 8kw deye, CT pins connected correctly on 5,6 - support coming through on Friday, will keep you guys posted if we manage to solve the issue.

Please do. My guy is coming today but seems to be more clued up on sunsynk systems unfortunately 

Hi - following this thread. Same issue as described above (5kW Deye), CT installed at the incomer on pins 3 and 4. 
With Zero Export to CT ticked, house consumption drops to zero. With Zero Export to Load ticked we see some consumption.
Obviously want to utilize excess PV for non-essentials like others have mentioned.

Thanks Tim, I also did that a few days ago and it did the trick.

Hello Smart Peeps,
Setup: 8x 550w panels, 8kw Deye Inv, 2x shoto 5.12kwh
Setup installed by solaradvice.
I noticed that during loadshedding, the consumption indicator \ reading is spot on, but when the grid is on, the consumption shows 0?
Any ideas? 
 
Zero export to CT ticket.
 
Many thanks!

Deye 8kw inverter here, unticked timesync worked for me