June 20, 20233 yr What's a reasonable period to wait for COC after an installation (inverter, batteries, panels) is complete? Context: My installation was completed 3 weeks ago by an installer recommended by PowerForum Store and the installation went pretty well and the guys were great to work with. Since then I have been struggling to get them to issue a COC for the work completed as well as sign off on the forms and SL diagram for CoCT SSEG registration - I always get a response that they're working on it but then no updates after that. I also have an outstanding amount due as there were some additional things identified on installation but no luck in getting a final invoice either 😅 Is this normal and should I just be patient or have I not been assertive enough? My main concern is that my home is essentially uninsured until I get the COC to update my cover and I also don't want to be fined by COCT.
June 20, 20233 yr 22 minutes ago, chickenbeef said: What's a reasonable period to wait for COC after an installation (inverter, batteries, panels) is complete? Context: My installation was completed 3 weeks ago by an installer recommended by PowerForum Store and the installation went pretty well and the guys were great to work with. Since then I have been struggling to get them to issue a COC for the work completed as well as sign off on the forms and SL diagram for CoCT SSEG registration - I always get a response that they're working on it but then no updates after that. I also have an outstanding amount due as there were some additional things identified on installation but no luck in getting a final invoice either 😅 Is this normal and should I just be patient or have I not been assertive enough? My main concern is that my home is essentially uninsured until I get the COC to update my cover and I also don't want to be fined by COCT. Same day of commissioning or handover of the system. If you are still holding on to their balance, tell the installer that you will use that to get an electrician to come and issue a CoC. I paid R1500 for my CoC a while back, not sure how much it cost now but it is better to get that asap for your peace of mind.
June 20, 20233 yr 2 hours ago, chickenbeef said: What's a reasonable period to wait for COC after an installation (inverter, batteries, panels) is complete? Context: My installation was completed 3 weeks ago by an installer recommended by PowerForum Store and the installation went pretty well and the guys were great to work with. Since then I have been struggling to get them to issue a COC for the work completed as well as sign off on the forms and SL diagram for CoCT SSEG registration - I always get a response that they're working on it but then no updates after that. I also have an outstanding amount due as there were some additional things identified on installation but no luck in getting a final invoice either 😅 Is this normal and should I just be patient or have I not been assertive enough? My main concern is that my home is essentially uninsured until I get the COC to update my cover and I also don't want to be fined by COCT. You are right to be concerned about insurance. As soon as you get a COC, let your broker have a copy and tell them that you have a PV system. You may be able to insure your inverter and/or battery (at a price, of course). COC should have been given to you when the system went live. Three weeks is not acceptable. I can't advise about the documents COCT require.
June 20, 20233 yr Quote No person shall connect or permit the connection of any completed or partially completed electrical installation to the electricity supply unless it has been inspected and tested by a registered person and a certificate of compliance for that electrical installation has been issued: Provided that the supplier may on request connect the supply to the installation for the purpose of testing and completion of the certificate of compliance by a registered person: Provided further that this sub-regulation shall not apply in the case where the electricity was disconnected for the non-payment of the electricity account or where there has been a change of tenant but not of ownership. The electrician may not connect the installation before issuing a CoC, unless the connection is for the purpose of testing for the issuing of the CoC.
June 20, 20233 yr Author Thanks folks. I'll follow up with them again - I didn't want to come across as a Karen and spoil the relationship which is why I asked here first but it seems I've been lenient enough 😅
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