What's a reasonable period to wait for COC after an installation (inverter, batteries, panels) is complete?
Context:
My installation was completed 3 weeks ago by an installer recommended by PowerForum Store and the installation went pretty well and the guys were great to work with. Since then I have been struggling to get them to issue a COC for the work completed as well as sign off on the forms and SL diagram for CoCT SSEG registration - I always get a response that they're working on it but then no updates after that. I also have an outstanding amount due as there were some additional things identified on installation but no luck in getting a final invoice either
Is this normal and should I just be patient or have I not been assertive enough? My main concern is that my home is essentially uninsured until I get the COC to update my cover and I also don't want to be fined by COCT.
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chickenbeef
What's a reasonable period to wait for COC after an installation (inverter, batteries, panels) is complete?
Context:
My installation was completed 3 weeks ago by an installer recommended by PowerForum Store and the installation went pretty well and the guys were great to work with. Since then I have been struggling to get them to issue a COC for the work completed as well as sign off on the forms and SL diagram for CoCT SSEG registration - I always get a response that they're working on it but then no updates after that. I also have an outstanding amount due as there were some additional things identified on installation but no luck in getting a final invoice either
Is this normal and should I just be patient or have I not been assertive enough? My main concern is that my home is essentially uninsured until I get the COC to update my cover and I also don't want to be fined by COCT.
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