December 16, 20232 yr Good day, I have 2 x Mercer 5.6kv and 2 x 5.1kv Hubble AM5 installed. I have 2 x extraview decoders installed one in main bedroom the other in the binnebraai. Explora in TV Room. All of the above operated perfectly before 12 x 460w panels was installed by the installer. After the panels installation the 2 x decoders is powered but no signal. The Explora works perfectly in the TV Room. When the panels are switch off in the panel box, (only using battery power) the 2 x decoders work perfectly. Did anyone else came across the such a problem.
December 16, 20232 yr Hi Johan, this usually happens when the RF cable has been disturbed by the installation team...check the LNB connection to the dish & follow it into the ceiling. This is quite a common issue post installation. Happens a lot because the LNB connection is not a very tight mechanical connection so if PV cables are pulled close to a connector the DSTV RF cable may have been severed & hence no signal...
December 16, 20232 yr Author Thx for you guys replies. I did check all cabling etc. At the end I called DSTV CALL CENTRE, and they sort the problem out. What they did I really don't but the 2 decoders are working. Wll revert back if they fail again.
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