Hello guys, as per the other thread, here are my initial problems with the GoodWe inverter I installed, feel free to add your own assessments. 

Problem 1 : There is like 3 different Apps that all kind of do the same thing?

Problem 2 : Wifi connection drops out for no apparent reason.

Problem 3 : Energy flow is not updated in real time, like if you have Venus/CCGX and watch the energy flow you are like 0.5 secs behind the actual flow, where the Goodwe feels like it takes a good 10+ secs to update its floating arrows.

Problem 4: Trying to update a setting feels like playing slots, whenever you change a setting you just hope this time it doesn't say "Update Failed", if it does, just try till it eventually works.

Problem 5: Engrish, with Victron everything is written in English and documented (English != Engrish) the GoodWe manual might contain trace amounts of the English language but its definitely not up to Western standards of English,  its so bad I almost feel like buying them a free subscription to grammerly.

Edited April 11, 20197 yr by PJJ

Here is a brilliant example of some of the Engrish

 

This is on their SEMS portal, that looks very swanky.

Edited April 11, 20197 yr by PJJ

1 hour ago, PJJ said:

with Victron everything is written in English

It's written in Dutch English. I will admit that is better than Chinese English, much MUCH better, but in all fairness they have their little habits just like us saffers do 🙂

 

I have to admit those are serious problems.

Anyone even considering anything other than Victron products must be a fool.

 

Let the Chinese keep their crap for themselves

1 hour ago, Jaws said:

Anyone even considering anything other than Victron products must be a fool.

Give that man a Bells. 😀

It took me a while but the Powerforum.co.za got me converted

Next lets start a Polyntech rant thread ...

1 minute ago, Jaws said:

It took me a while but the Powerforum.co.za got me converted

Next lets start a Polyntech rant thread ...

Go on, we know you want to ... let me see if my gut is wrong ito my reservations on the Pylon's?

Truth be told I did not see the GoodWe rant coming. Two people saying similar things ... Tokolosh the other one ...

10 hours ago, Tokolosh said:

I think we need to start looking long term.

Also note they are not the same . they are 2 different type of inverters for different applications.

Goodwe ES Installs 147
Victron Install 39

Goodwe under Guarantee faults 9. replaced 7 still fight with them on the other 2 (does not seem i will get them resolved)
Victron Faults 3. Claims all 3 no problem.

Goodwe out of warranty Claims 7: Assistance with any sort of repairs or process to repair. ZERO
Victron out of warranty 3. 72 hours repairs done and system working.very reasonable costs

So as a HUGE supporter of GoodWe and probably one of the first to install Goodwe in SA. I will no longer support this brand.

It does not help you have a good build product that is solid and looks good and works well ... in the beginning but you have NO after sales support AT ALL.

And gents if you have by chance imported this unit by yourself. You will be able to do a warranty claim... FROM CHINA. you will have to pay for all cost to get the machine here including import duties.

On 2019/04/11 at 8:53 PM, The Terrible Triplett said:

Go on, we know you want to ... let me see if my gut is wrong ito my reservations on the Pylon's?

Truth be told I did not see the GoodWe rant coming. Two people saying similar things ... Tokolosh the other one ...

Please  do share. What is your gut feeling ?

On 2019/04/20 at 1:22 PM, SilverNodashi said:

Please  do share. What is your gut feeling ?

Have an itch to form a thought to get an idea to that the Pylon's are not going to last their claimed cycles.

And I don't know how long their BMS will last either.

Nothing to substantiate it at all, just a gut feel.

And the warranty, very few companies last 10 years.

Will I buy them? Yes I would but I would use them and not molly coddle them at all. Get the ROI out of them ASAP in other words.

@TTT That is called a self-fulfilling prophesy 😀

26 minutes ago, Mark said:

@TTT That is called a self-fulfilling prophesy 😀

Ones that are seldom wrong. Like the prophesy about T105RE's lasting on average 5 years lightly used ... s'true I tell you. 🤣