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Power Forum - Renewable Energy Discussion

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🔧 Reliable Support, Whenever You Need It

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At Solis, we are committed to providing reliable technical support and exceptional after-sales service throughout Africa.

Whether you need assistance with troubleshooting, warranty claims, product servicing, or technical guidance, our dedicated local and regional support teams are available to assist you promptly and professionally.

For all after-sales and service-related enquiries, please contact our support team at [email protected].

Your trusted energy partner, supporting you every step of the way.

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  • 3 weeks later...

I logged a request last year in October for Solis to enable ability to view FreedomWon eTower:

  1. Accurate multiple Battery cycles - on App and Web portal - still nothing has been done

  2. Battery packs (number of single module core strings - on App and Web portal - still nothing has been done

  3. Number of Battery Modules in Series - on App and Web portal - still nothing has been done

Kindly assist and attend to this as this needs you to work with FreedomWon R&D team, thank you.

43 minutes ago, Moffat said:

Kindly assist and attend to this as this needs you to work with FreedomWon R&D team, thank you.

Hi @Moffat , Solis will not know that you posted this if you do not quote the original poster, or mention a Forum member with an @ tag. Let me do this for you...

@Solis Inverters SA - A Client needs your assistance - kindly see above.

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