MakoShark

Seems like Sunsynk did enable this for me, I can remote contrl the settings at the moment although I have been able to do this on and off before as well

Thanks guys, will keep nagging them and try Deye as well

Will give it a go... I have tried before but also got nowhere

As above I did mail them and got this response:

And still going in circles....

I need to know this info because im considering renting out my house and dont want tenants to be able to fiddle with settings

Hey Guys, Is it possible to set a password on the inverter so that no changes can be made unless the password is input before hand? I checked the manual and its not very clear:

Solarman, I have mailed them now to see what they say

Response from Sunsynk:

Do you just use the email contact form on the sunsynk website or is there a specific email address you must use?

Thanks let me try this...again Ridiculous we cant just have this by default, its such a hassle to have to go to the inverter physically all the time \ when travelling not being able to manage the system

Hey Guys, Please could you help with step by step instructions on how to get Sunsynk to allow me (an end user, not installer) to chnage the settings on my own inverter remotely. I have tried all the apps, smart, business, pro and none of them allow me to do this, I have emailed Deye \ Sunsynk and requested this access but no response, can anyone help with how to get this enabled? Thanks

Needs to be requested each time

5KW FW updated yesterday:

I tried to get my firmware downgraded but no one would help me on this