MARTIN VICTOR

HENNIE - EK DINK JY HET N PROBLEEM - HIERDIE OUENS IN S.A. SUKKEL OM HIERDIE GOED REG TE MAAK - EN PYLONTECH COVER NIE OVERCHARGED BATTERYE NIE - EK IS DEUR DIE HELE PROSES - MET ALMAL GEKONTAK EN ALMAL DRAAI NET WEG EN VOEL GEENSINS OF HULLE WIL HELP NIE. MOES OP OU EINDE NUWE EEN KOOP UIT MY SAK SONDER WAARBORG - MYNE WAS MAAR 8 MAANDE OUD. HET NUWE SUPPLIER / INSTALLER GEKRY WAT MY SISTEEM DIENS EN EK DINK HY SAL NOGAL KAN HELP MET IETS. KONTAK HOM - ALEX BORYNA - VAN " HUSARIA SOLAR" HULLE IS ONGELUKKIG IN ROODEPOORT - MAAR DINK TOG HY SAL KAN HELP - 072 772 8594

HI GUYS - AFTER MY ORDEAL WITH THE OVERCHARGED PYLONTECH BATTERY - GOT NEW PYLONTECH BATTERIES NOW INSTALLED WITH MY LUXPOWER 5KW - BY APPROVED AND RELIABLE INSTALLER - ALL RUNNING VERY GOOD - JUST FOR INTEREST WANT TO KNOW - WE GOT SYSTEM SETTINGS : CHARGE SETTINGS - BATTERY SOC - 70% START - END CHARGE - 95% CAN WE CHANGE THE 70% START CHARGE LOWER TO SAVE ESKOM POWER CHARGING OR WILL THAT NOT HELP AT ALL. HEARING FROM YOU EXPERTS PLEASE AND THANK YOU

Thank you Nexuss - will try and get this info - it is soooo bad if people try to screw you - but obviously this is South Africa - i am so disappointed in these guys - specially the supplier company "SOLARWAY-SUPPLIES" as well they also don't want to take responsibility - stating to my installer that its my fault . but what ever thanks again - will try and get this info.

Hi Guys - thanks for all the commments and advise - herewith the report from CNBM technical guys in Midrand - selling Pylontech Batteries. regards hope this make sense to somebody - not for me at all?? Pylonteck report.PDF

THANK YOU - MAURITIUS B - Have done all of that. the replies from them below. Hello, The original distributor of Y225024C12250097 is CNBM. Please send an email to [email protected] for further assistance in South Africa. Thank you. that is all they are doing-communicating - 2nd email - they tell me to be patient. An absolute hopeless case my friend - no-one seems to want to take responsibility for this disaster?

Hi BRG. Thanx for reply. - the CNBM technical guys in Midrand that is the distributors of Pylontech batteries - did the tests on this battery - they gave my installer a report. Last week the report showed that the 4th cell voltage was low. Late last week the report came as to overcharge battery - The battery has all the time switched on - charged etc. but when you switch an element like kettles or hair dryer the red light of battery came on - warning light but only this battery - my other one that was connected in parallel no problems - actually still working beautifully - and then this battery also discharge very quickly like half hour its down to 40% that inverter was set to before eskom takes over - not loadshedding now. - so yes was working but with these problems - battery did fail a few times in the past - cut out completely - no do not have a pylon console - only cell phone app of luxpower inverter - so yes that's my problem with the pylontech guys.

RIGHT PEOPLE OF POWERFORUM - AFTER CONSULTATION WITH CNBM IN MIDRAND AND THE SUPPLIER " SOLARWAY-SUPPLIES" ABOUT UP5000 PYLONTECH OVERCHARGE DIAGNOSTICS - JUST THIS - THE BATTERY GUARENTEE NOW NUL AND VOID - NO REPLACEMENT - THIS IS A R28000.00 COST FROM MY SIDE - PYLONTECH NOT WILLING TO REPLACE THE BATTERY. ALL I'M TRYING TO SAY - DO NOT BUY ANY PYLONTECH PRODUCTS IN SOUTH AFRICA - YOU WILL REGRET THIS. THANK YOU.

BRG - Thank you so much will follow up on your comment with CNBM people - thank you and appreciated.

HI GUYS - NEEDS SOME HELP AND ADVISE - MY PYLONTECH UP 5000 BATTERY WAS CONNECTED WITH 2ND ONE AND DIED ON ME - NOW ABOUT 8 MONTHS OLD. TOOK IT IN TO CNBM MIDRAND - AFTER 2 WEEKS TESTING THE OUTCOME IS THE BATTERY IS OVERCHARGED AND CANNOT BE FIXED. ANY ONE KNOW WHAT TO DO - CAN I CONNECT ANY OTHER RELIABLE BATTERY MAKE TO MY EXISTING UP 5000 PYLONTECH THAT IS WORKING PERFECTLY. ANY ADVISE WOULD BE MUCH APPRICATED - THANK YOU. MY EMAIL ADDRESS: [email protected]

OK People - just installed a luxpower 5kw inverter and pylontech battery - worked for 7 days - cut out and yes firmware/shoftware update problems. Here is the best person to contact for this in South Africa - did mine in 10 minutes - if your comms cable is wired correctly - he will also guide you for your specific battery - will cost a little money - but sorted without any hassles - contact the guy from SHARP SOLAR SUPPLIES in western cape - he is doing this from his laptop - needs your dongle and serial numbers of inverter - hope this helps - i know the frustration with these things - Luxpower support not that efficient. good luck.

OK People - just installed a luxpower 5kw inverter and pylontech battery - worked for 7 days - cut out and yes firmware/shoftware update problems. Here is the best person to contact for this in South Africa - did mine in 10 minutes - if your comms cable is wired correctly - he will also guide you for your specific battery - will cost a little money - but sorted without any hassles - contact the guy from SHARP SOLAR SUPPLIES in western cape - he is doing this from his laptop - needs your dongle and serial numbers of inverter - hope this helps - i know the frustration with these things - Luxpower support not that efficient. good luck.

i'm using shinephone app. not very good i think - just gives you the basics.

HI HUYS GOT 5KW GROWATT INVERTER 1 X 4.8VOLT PYLONTECH BATTERY CONNECTED AS BACK-UP SYSTEM - NO PANELS - JUST WANT POWER DURING LOADSHEDDING. GOT COMMS CABLE AT RS485 AND NOT IN CAN PORT AS WAS SUGGESTED BY SILICONKID - NOW MY BATTERY SHOWS ON APP AS 255% FULL - WORKING GOOD ALL ROUND - DOES NOT WANT TO CONNECT WITH THE PROGRAM 2 ON LI - WHAT SHOULD SETTINGS IN GENERAL BE FOR ABOVEMENTIONED SETUP. BATTLING TO GET CORRECT PROGRAM SETTINGS FOR THIS INVERTER & BATTERY?

HI HUYS GOT 5KW GROWATT INVERTER 1 X 4.8VOLT PYLONTECH BATTERY CONNECTED AS BACK-UP SYSTEM - NO PANELS - JUST WANT POWER DURING LOADSHEDDING. GOT COMMS CABLE AT BS32 AND NOT IN CAN PORT AS WAS SUGGESTED BY SILICONKID - NOW MY BATTERY SHOWS ON APP AS 255% FULL - WORKING GOOD ALL ROUND - DOES NOT WANT TO CONNECT WITH THE PROGRAM 2 ON LI - WHAT SHOULD SETTINGS IN GENERAL BE FOR ABOVEMENTIONED SETUP. BATTLING TO GET CORRECT SETTINGS - DURING LOADSHEDIING - IF BATTERY USAGE GOES BELOW 320WATTS - BATTERY KICKS OUT - HAVE DISABLED POWER SAVING MODE AS WELL - ANY HELP WILL BE MUCH APPRECIATED REGARDS