Hi all, linking on from my other post, I now want to try and have the inverter looked at and possibly repaired - are there any reputable repairers in the Randburg/Cresta area anyone knows of, or any referrals?

Got a few names from a google search, but they all seem to be in the dodgiest part of Randburg in spaza-type shops; couldn't find them at all when I drove to their given address - not willing to try my luck with them, even though they seem to have decent customer ratings...

Model specs are:

Hi @HowardBthe one I know is called Caprica Solar. I know the owner well & I have has a 5kW Axpert repaired in days gone by & it's still working. https://capricasolar.co.za/

NIt the best part of town but he will get this inverter repaired. Trying calling before hand to setup an appointment.

@Steve87 yeah if you're interested on your recommendation I tried Caprica Solar for a repair and got pretty bad service. They said they could repair, great, I paid upfront, naive bunny that I am. Then I could just not get any updates out of them. A month came and went, then suddenly they could not repair it anymore. For some reason it would take days to get my money back. After 2 calls to the owner I finally got my money back, pleasantly surprized by this actually. This company is best avoided in my opinion.

Unfortunately I also has a crappy experience with them. I had an inverter that was damaged by our Eskom transformer arching.  It still made AC from DC but would not take Utility AC in. It didn't smell bad and there was no explosions or sparks from the inverter, I sent it to Capricasolar. They had it for a long time, then said the board was bad and they had to replace the main board at great cost. I was desperate, I paid, but they didn't take my deposit off so they owed me, it took about 3 months to get the money back. When I collected the unit, I asked for the old board back, they too a long time to retch it from the back, then wrapped it in lots of bubble wrap and gave it to me. When I was at home I looked at the board, it was not mine as ALL the power transistors were blown off the board and there was a lot of hacking and soldering on the board. They clearly took me for a ride.

Now, 3 odd years later I have another RCT inverter to repair, but I will not go to them, any suggestions ? It got an indirect lightning spike (hit outside) gave Error 51 and the fault light. Not it trips the batteries if you connect the batteries.

48 minutes ago, BrianCotton said:

Unfortunately I also has a crappy experience with them. I had an inverter that was damaged by our Eskom transformer arching.  It still made AC from DC but would not take Utility AC in. It didn't smell bad and there was no explosions or sparks from the inverter, I sent it to Capricasolar. They had it for a long time, then said the board was bad and they had to replace the main board at great cost. I was desperate, I paid, but they didn't take my deposit off so they owed me, it took about 3 months to get the money back. When I collected the unit, I asked for the old board back, they too a long time to retch it from the back, then wrapped it in lots of bubble wrap and gave it to me. When I was at home I looked at the board, it was not mine as ALL the power transistors were blown off the board and there was a lot of hacking and soldering on the board. They clearly took me for a ride.

Now, 3 odd years later I have another RCT inverter to repair, but I will not go to them, any suggestions ? It got an indirect lightning spike (hit outside) gave Error 51 and the fault light. Not it trips the batteries if you connect the batteries.

Try @BritishRacingGreen

On 2023/09/26 at 12:02 PM, Nkunzi said:

@Steve87 yeah if you're interested on your recommendation I tried Caprica Solar for a repair and got pretty bad service. They said they could repair, great, I paid upfront, naive bunny that I am. Then I could just not get any updates out of them. A month came and went, then suddenly they could not repair it anymore. For some reason it would take days to get my money back. After 2 calls to the owner I finally got my money back, pleasantly surprized by this actually. This company is best avoided in my opinion.

My experience via a friend with the same place. He imported a brick 1500W 24V PSWave inverter. He might have reversed the polarity. He wasn't sure. They indicated they cannot repair it. I took 3 similar inverters to a firm in Pta some 6 months later which got repaired and 2 yrs later they are all still working 100%.

One of these a customer used a suicide plug and connected it on a generator AC which he also used a suicide plug. 

 

Batman on this group has done some solid repairs on the voltronic clones. I recommend him. Send him a private message if you are stuck.