Hi All

Please can someone assist. I have a 5kW Luxpower inverter with a 5.1kWh Dyness Battery and no solar panels. The system shows that it is grid charging and when I manually take away mains then it immediately starts using the battery as it should. However, I noticed when I actually get load shedding, it takes approximately 7-12 mins for the inverter to kick in and it does not do the changeover immediately like it should. Does anyone have any solution to this or experienced this? Is it a setting on the inverter since there is nothing stored in the battery "memory" wise? 

Any help would be greatly appreciated. Thank you 

Regards

Leeshan 

Hi @Leeshan

I would love to assist, but it's a very busy time for us installers. Where about are you if you are in close proximity to me I can try to schedule a time to help where possible. 

WHere is the installer on this project? This is definitely something he needs to address. Not something you should be struggling with...

Hi @Steve87

Thanks for the taking the time to reply to my comment. It is much appreciated.

The client is located in Bryanston. So my dad is actually the installer and I am just assisting because he has never experienced this before. He has done approximately 20+ Luxpower and Dyness battery installations and this is the first time this delay had happened because all the others kick in immediately like it supposed to. So I was just wondering if there is a setting or something on the inverter that we can possibly try and change. 

Thank you again and looking forward to your reply. If you wish to not give your whatsapp number on this platform, you can please whatsapp me on 0763182861 then we can possibly chat if you have some time. 

Regards

Leeshan 

Has he tried a firmware update?

1 hour ago, mzezman said:

Has he tried a firmware update?

Hi

Thanks for the reply. 

How do you go about doing a firmware update? 

Use a multi-meter to read the voltages on the grid side of the inverter
L-N
L-E
N-E

• Voltage when isolating the inverter
• Voltage when load shedding

I suspect there is a small voltage when load shedding that's confusing the inverter.

What happens when you turn off the main circuit breaker? 

 

On 2023/01/31 at 10:32 AM, Leeshan said:

How do you go about doing a firmware update? 

Luxpower Installer level account is needed to access the firmware and clients must be added to that account to carry out the updates

I have exactly the same issue. Unfortunately the installer I used, well all I can say is that I have no backup anymore. 

A software update should help

I was reading one of the issues someone was having with the lux power inverter not changing over with load shedding but does when u put the breaker down .i had the same issue did firmware update and didn't help . I found that the ups function was not enabled .did that works perfectly now .  

On 2024/02/06 at 11:40 AM, Kevin s said:

I was reading one of the issues someone was having with the lux power inverter not changing over with load shedding but does when u put the breaker down .i had the same issue did firmware update and didn't help . I found that the ups function was not enabled .did that works perfectly now .  

Hi Kevin,
My Lux Power is acting up in that it also takes about 5 minutes before kicking in on Loadshedding!
In your case, did it happen post a fresh\new installation... or, has your lux power also been working fine for months etc, then its started acting up with the delay cycle?

You stated "I found that the ups function was not enabled" ... where exactly can one confirm this?

Regards
Eddy