February 6, 20233 yr Hi, I am looking to buy an 8KW inverter but alread have issues with a 1KW Axpert inverter I bought over the internet form a supplier in Jhb. So if I want to invest 50 or 60 k I would prefer to buy from a reputable supplier, one that can repair inverters at least. Any advice will be appreciated. Or do I just insure it and if there is a problem claim from insurance. Edited February 6, 20233 yr by NielVo
February 7, 20233 yr Off the top of my head, Sunsynk has local support and local repair Segen support and repair their Axperts under warranty (Kodak branded) Mecer have limited local repair and swap outs RCT, swap out only afaik
February 7, 20233 yr 25 minutes ago, madness_za said: Off the top of my head, Sunsynk has local support and local repair Segen support and repair their Axperts under warranty (Kodak branded) Mecer have limited local repair and swap outs RCT, swap out only afaik https://www.elleyhillpower.co.za I can only say good things about this company, my inverters were supplied by them. I had a problem with one of my inverters, took it to then, repaired while I waited +_ 2 hours.
February 7, 20233 yr 18 hours ago, NielVo said: Hi, I am looking to buy an 8KW inverter but alread have issues with a 1KW Axpert inverter I bought over the internet form a supplier in Jhb. So if I want to invest 50 or 60 k I would prefer to buy from a reputable supplier, one that can repair inverters at least. Any advice will be appreciated. Or do I just insure it and if there is a problem claim from insurance. Tricky. There is grey market equipment on the market, and often the only time you know you've bought grey market is when you need service. So ask whoever you're buying from who the wholesaler is and verify that they offer support and warranties.
February 9, 20233 yr And check that your installer has an account with the supplier and will honour the warrantee. I got burnt by a purchase from a guy who bought from a reputable supplier, but couldn't provide the original invoice when it broke so the supplier said sorry Sam. Need the paperwork. Register your equipment for the warrantee as soon as possible after installation.
February 10, 20233 yr Author Ok thanks RudShep, that is good advice, I will contact the importers or distributers so they can recommend a retail shop/supplier.
February 10, 20233 yr Synerji/Axpert supplier Herholds was quit rapid with replacing a failed part in guarantee (I did the troubleshooting). But I don't know about their repair capacity. Edited February 10, 20233 yr by Beat
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