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Pylontech 3000 reading 23.6v

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Hi,

I am trying to install a pylontech 3000 with a 5kva inverter. The inverter doesn’t power on and when I check the voltage on the battery with a normal voltmeter it reads 23.6v. The battery is meant to be 48v. When the battery is connected to the inverter the voltage drops down to 2v.

Any help will greatly appreciated.

Thanks

3 hours ago, Zayd said:

The inverter doesn’t power on and when I check the voltage on the battery with a normal voltmeter it reads 23.6v.

Can you please take a picture of the from of the battery and post it here?

have been scratching head on this one, also have a setup that was done yesterday, exactly the same issue. Im seeing that if i disconnect inverter and start up battery , it gives 48v, however it wasnt doing it yesterday, but as soon as inverter is connected (with no additional load), voltage drops. No error indication on battery, run light flashes every now and then, if i press the red button all lights come on for brief period. Possible we have units from a faulty batch?

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