Good day

I do not get the inverter to operate on setting 1, the SUb function 

I do operate it now with the timers between night and day on USb and SbU

Do i need a software upgrade.

Good day Kampies, please confirm if you are connected to wifi, and please supply us with the serial number of the unit? 

 

Good day. SN 92932106601338. I am trying to connect to wifi but the default password don't work, manual state "1234678" but if i enter it it misses a digit, I'll try '12345678"

 

 

Hi Kampies - Were you able to connect to wifi? Please let me know once you are successful and then we will try to assist from there.

Good day

Yes I have connected to wifi 

Please keep me informed of settings.

Thanks

Marius

On 2023/02/14 at 4:38 PM, Kampies said:

Good day

Yes I have connected to wifi 

Please keep me informed of settings.

Thanks

Marius

Good day

Any feedback on this matter please

Thanks

Marius

On 2023/02/17 at 7:01 AM, Kampies said:

Good day

Any feedback on this matter please

Thanks

Marius

SN 92932106601338

Good day

Please assist with this problem

Thanks

Marius

On 2023/02/10 at 12:51 PM, SEGEN SOLAR said:

Hi Kampies - Were you able to connect to wifi? Please let me know once you are successful and then we will try to assist from there.

Yes, please assist me or give me an alternative.

Thanks

Marius

3 hours ago, Kampies said:

Yes, please assist me or give me an alternative.

Thanks

Marius

You need to refer to them by name, ie @SEGEN SOLAR

@SEGEN SOLAR

SN 92932106601338

Good day

Please assist with this problem

Thanks

Marius

@Kampies

 

Hi Kampies,

Please elabaorate, what problem are you referring to regarding SN 92932106601338?

On 2023/02/09 at 6:53 AM, Kampies said:

Good day

I do not get the inverter to operate on setting 1, the SUb function 

I do operate it now with the timers between night and day on USb and SbU

Do i need a software upgrade.

@SEGEN SOLAR

Good day

Thanks for your reply

Please assist with this problem, It is connected to wifi 

Thanks

Marius

@SEGEN SOLAR

Good day

I do have a Kodak og-72 inverter

SN 92932106601338

It is connected to wifi

I do not get the system to operate in setting 1 function  SUB, it just stay on utilities.

I do operate it with the timer function between  USB and SBU.

Please assist

Thanks

Marius

On 2023/03/07 at 2:58 PM, Kampies said:

I do not get the system to operate in setting 1 function  SUB, it just stay on utilities.

When you say "it just stay on utilities" do you mean that the load is largely powered by utility even when solar is presumed to be available?

In SUB mode, my understanding is that it blends AC-in and solar (via the DC-DC) at the DC bus level, so that there is a potential path between AC-in and the loads, but if there is sufficient solar, it should take priority (S before U in SUB) and the path from AC-in to loads should only use power when solar is insufficient on its own. Perhaps you see the path from AC-in to load on the display and assume that AC-in is supplying the load by itself?

@SEGEN SOLAR

Good day, no if i set the SUB Function it changes over and show the bypass sign on the display and stay on bypass

I do have so solar string inputs of 8 panels each one string 535W and the other 320W, with a 4,8kw Litium battery.

Please assist

Marius

On 2023/02/26 at 11:09 AM, Kampies said:

Yes, please assist me or give me an alternative.

Thanks

Marius

Good Day 

 

Please see attached application note to proceed to connect your unit for monitoring through WIFI

WiFi Configuration on the OG-7.2 Ver 0.1.pdf

Have the same model.  During the day, whatever the amount of sun, it always shows "Bypass"

The electricity useage (units used) is some 8% higher than with the Axpert inverter it replaces

 

Btw:  Where is the QR,code,for using the app?  Nothing on my unit, a bar code and a number that does not work

Edited May 16, 20233 yr by chrisc
Left something out

It is at the bottom of the unit, but very small, take a picture and enlarge it.

I gave up on support from Segen 

Thanks

Marius

12 hours ago, chrisc said:

Have the same model.  During the day, whatever the amount of sun, it always shows "Bypass"

The electricity useage (units used) is some 8% higher than with the Axpert inverter it replaces

 

Btw:  Where is the QR,code,for using the app?  Nothing on my unit, a bar code and a number that does not work

Greetings ChrisC

 

Please set your inverter to SUB, to ensure it is on solar first. This will ensure that you are not on bypass mode during the day.

To log in the WatchPower app, please use the S/N number below the inverter.

 

 

Best,

Daniel

3 hours ago, Kampies said:

It is at the bottom of the unit, but very small, take a picture and enlarge it.

I gave up on support from Segen 

Thanks

Marius

Greetings Kampies

 

Thank you for your contribution on the Power Forum.

Please also log a Technical Enquiry off your Portal, should you need technical support. Our fantastic Technical Support Advisors are on standby to assist.

 

 

Best,

Daniel

Thank you Daniel

The unit is on "SUB"

I found the serial number, W00..... and registered the app.  Then connected to the SSID from the inverter.  When running the app, on top is stated "Please enter the alais or sn of the device?

Then below is shown a graphic and Device SN:--  Wi-Fi module PN:  W00... etc

On a tiny sticker under the unit, adjacent to a bar-code is the same number W00.. etc.  Is this the serial number?

Tapping the > on the right brings a screen:  Basic Info, Product Info, Rated Info, History and a few more

Should there be any info there?   If I move away from the inverter, it states Module Offline.  If I go up close, it states "Loading" and a circle goes round and around.  Its been doing this for 30 mins