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SOC drops below set 20% threshold and system shuts down


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Hi all, I have a Axpert inverter with Pylontech battery, along with ICC monitoring the SOC on the system. This was installed in May and running great. However in the last 2 weeks, I have woken up in the morning and the battery has auto-shutdown due to the SOC falling below the set SOC of 20%.


Anyone else experienced this and have suggestions how to rectify?


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Fridge is on and nothing else but its strange that ICC didn't switch it over the grid once it reached 20%. Johan did say it happens from time to time and is called a hard lock, just interested to hear if anyone else experienced this. Not in the market to get another battery just for this

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