Skip to content
View in the app

A better way to browse. Learn more.

Power Forum - Renewable Energy Discussion

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Gas Geyser keeps shutting off - Atlas EC32-DG

Featured Replies

Hey guys!
Been lurking around here for a while, and now need some help.

I recently installed a gas geyser.

It is an Atlas 16L (Model EC32-DG) which has two 19kg LPG bottles connected to it. (Around 8-9m away from the geyser)

The total run from the geyser to our shower is around 3-4 meters.

The problem i have is that if i try and adjust the temperature via the mixer in the shower, the geyser often switches off.
I then need to close the tap, wait a second or two and open it again which reignites the geyser

 

My pressure at home is decent (Wouldnt consider it low at all). 

There are two adjustments on the geyser, one for water pressure adjustment and one for gas adjustment.

 

If i turn the water adjustment lower then the water is far too hot even on the lowest gas setting (And the pressure sucks as a result of the limit).

If i turn it all the way up, then it switches off if I run a cold tap in the house while using hot water.

 

Any advise?

My gas geyser usually shuts off for one of two reasons: Overtemperature or Flow too low. I have a shower with one of those thermostatic mixers and if I try and adjust the temperature, it shuts off due to overtemperature - the thermostatic valve reduces the hot water flow which increases the geyser temperature until it overheats and shuts down. Solution: keep it on maximum temperature on the mixer and control the temperature with the amount of flow. On my other shower with a "water saving" head, if I don't have enough flow, it also shuts down.

Also the ideal would be to have the settings on the gas geyser such that cold water is not needed to be added.

This is just my experience - maybe it will help.

2 hours ago, Sparkz0629 said:

Hey guys!
Been lurking around here for a while, and now need some help.

I recently installed a gas geyser.

It is an Atlas 16L (Model EC32-DG) which has two 19kg LPG bottles connected to it. (Around 8-9m away from the geyser)

The total run from the geyser to our shower is around 3-4 meters.

The problem i have is that if i try and adjust the temperature via the mixer in the shower, the geyser often switches off.
I then need to close the tap, wait a second or two and open it again which reignites the geyser

 

My pressure at home is decent (Wouldnt consider it low at all). 

There are two adjustments on the geyser, one for water pressure adjustment and one for gas adjustment.

 

If i turn the water adjustment lower then the water is far too hot even on the lowest gas setting (And the pressure sucks as a result of the limit).

If i turn it all the way up, then it switches off if I run a cold tap in the house while using hot water.

 

Any advise?

do you maybe have an eco / low water usage shower head in the setup?

the "manual" gas geysers dont work well with this type of shower head

A gas geyser takes some time getting used to. On mine it was best to open the hot water tap first and then only use the cold water tap to regulate the required temp.

  • Author
19 hours ago, JacquesVDM said:

My gas geyser usually shuts off for one of two reasons: Overtemperature or Flow too low. I have a shower with one of those thermostatic mixers and if I try and adjust the temperature, it shuts off due to overtemperature - the thermostatic valve reduces the hot water flow which increases the geyser temperature until it overheats and shuts down. Solution: keep it on maximum temperature on the mixer and control the temperature with the amount of flow. On my other shower with a "water saving" head, if I don't have enough flow, it also shuts down.

Also the ideal would be to have the settings on the gas geyser such that cold water is not needed to be added.

This is just my experience - maybe it will help.

 

It looks like it might be an bit of both on my side. The temperature was steadily climbing up to 60+ degrees because i couldnt put the flow rate on its highest as then it doesn't turn on reliably and switches off if someone opens a tap. This was at the very lowest gas setting.

17 hours ago, Iiceman said:

do you maybe have an eco / low water usage shower head in the setup?

the "manual" gas geysers dont work well with this type of shower head

I have one of those medium sized square rainfall heads (If that makes sense). It wasnt touted as a water saving head, so i dont think it is.

 

15 hours ago, GVC said:

A gas geyser takes some time getting used to. On mine it was best to open the hot water tap first and then only use the cold water tap to regulate the required temp.

It certainly takes some getting used to. A lot of frustrations so far.

 

 

 

But, what i found that seems to work, i turn the gas flow rate all the way down. I have the water flow rate at a setting that means it is on reliably (So not too high). And then to prevent the excess temperature, i partially close the emergency shutoff valve... 

This morning i had a shower with zero shutoffs... Celebrations!! And my wife flushed the toilet during my shower and there was also no shutoff (And the toilet and geyser share a common inlet feed, so they directly affect each other)

 

Thanks for all the recommendations so far. If there are any other tips you want to share, im all ears :)

  • Author
On 2021/09/03 at 8:27 AM, gooseberry said:

The Atlas geyser is a POS. We could never get it to work reliably. Replaced it with a fan forced Paloma and the difference is night and day.

Ah snap... thats not great news...

Did you see a big improvement in output water pressure?
And gas consumption?

  • 10 months later...
  • 9 months later...
  • 1 year later...
On 2021/09/03 at 7:40 AM, Sparkz0629 said:

 

It looks like it might be an bit of both on my side. The temperature was steadily climbing up to 60+ degrees because i couldnt put the flow rate on its highest as then it doesn't turn on reliably and switches off if someone opens a tap. This was at the very lowest gas setting.

I have one of those medium sized square rainfall heads (If that makes sense). It wasnt touted as a water saving head, so i dont think it is.

 

It certainly takes some getting used to. A lot of frustrations so far.

 

 

 

But, what i found that seems to work, i turn the gas flow rate all the way down. I have the water flow rate at a setting that means it is on reliably (So not too high). And then to prevent the excess temperature, i partially close the emergency shutoff valve... 

This morning i had a shower with zero shutoffs... Celebrations!! And my wife flushed the toilet during my shower and there was also no shutoff (And the toilet and geyser share a common inlet feed, so they directly affect each other)

 

Thanks for all the recommendations so far. If there are any other tips you want to share, im all ears :)

Please help guys.  i have same altlas 16l problem.Their site is off until6 th jan 2025. can you please send me pic if the setting of the coldwater feed. where do i locate emercency shutoff valve  to  close it. i have holiday makers in my flat who is not happy and my installer and atlas are on holiday. my 082 554 7141

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.