Powerforum Store

Yes we are looking at the LUXPOWER Range however stock and availability is also for Mid to end August the 10 KW is a new model coming into the market with excellent specs and an aggressive price competitive with the Sunsynk 8 KW

Hi Guys if you need quotes on equipment the surefire way is to request a quote on the online store, Our emails are overloaded and some mails end in the spam mailbox so we miss them sometimes however the online store tracks everything and we cant miss your orders. See attached list of stock availability on Sunsynk bare in mind that this was Issued last week Thursday and available units on backorder will reduce as we get orders in the only way you can secure an inverter is by placing backorders

Hi Guys the power forum store is very active and open we have staff doing their best to assist everyone as fast as possible however we are Inundated with requests for quotes and orders I (Steve) have been very sick recently and recovering slowly I hope to be back to 100% by next week we also have a new member joining our team in a Month's time that will help to improve turnaround time on requests for quotes and technical advice. Thank you for your support and your patience during these testing times. If we missed you please don't hesitate to contact me next week directly on what's app and I will personally do my best to assist you where I can My what's app number is 0742189845

To be clear we do not have Control over how @HubbleLithium handles their orders and logistics they use a company called Rhenus Logisticts to handle deliveries and collections and Hubble Lithium staff and management decides stock allocation. So again we do not have direct control. We have to pay for the orders before the time when we place an order for the customer so technically Hubble lithium sits with all the customers money. Once we have placed the order we are at their mercy to who does or does not get stock and when the client gets the battery that has been paid for. We try our best to get meaningful information from them with Regards to back orders so we can give feedback to our clients. However communication in this regard has proven difficult be it telephonic or via email the response is mostly the same.. IE the order is processed or not or its in picking with no details like estimated time of delivery or any useful feedback we can give our clients. I have gone as far as giving clients the hubble order number so they can contact Hubble directly and all of them get the same lack of information. This is the current reality.

Hi Guys with regards to Hubble backorders and product availability There are some of our clients waiting Impatiently for their Hubble backorders and we apologize for the inconvenience. We are trying our best to Resolve this matter as best we can. There is a huge demand for the product and everyone is fighting for stock at the moment however we feel confident that the stock backlog and shortage will be sorted out by the 15th or 16th of June there after we should not have backlogs or backorders on Hubble AM2 batteries. The Rest of their product range will only be available after the 30th of July there is simply no stock available on the S-120 AM4 or X101 Regards Power Forum Sales

Hello guys anyone with problems with your Hubble Batteries please contact me directly via email [email protected] There is a batch of batteries that has a SOC and SOH Issue with the Firmware on the BMS it is not a Hardware Problem I need to Send a list of Clients to Hubble so we can Identify who has the problem. Those that have RIOT Cloudlinks send the Serial number of your cloudlink and the Serial number of you batteries that you suspect has problems to me Please note the batteries with the problems are only the ones between DEC 2021 and MAR 2022 and it is not all of them there are just a few with the Defective Frimware Version as far as we can see it seems to be one batch. Hubble Lithium Promised me that they will do everything with in reason to resolve the problems with that batch asap. Those of you that have RIOT Cloudlinks has an advantage because the battery can be tested Using the Built in Battery analyzer this will enable us to identify the problematic firmware versions faster those that does not have RIOTS well your batteries may have to be returned to Hubble for the tests..

they are not free

Hi Guys there is a nice price drop on Solar Panels and Sunsynk inverters. Give our shop a browse you may find some nice hidden deals there some are only valid for a short periods of time. If you get the Item at the special price we will sell it to you for that price please note these specials will appear and disappear randomly for the next month. Please note we can supply you with Balance of system and complete Solar solutions from A to Z you just have to contact us directly so we can discuss your requirements. Regards Power Forum Store www.powerforum-store.co.za

Hello We have confirmed that the Sunsynk 8KW and 12 KW now ship with the new Sunsynk Data Logger and no longer with the Solar Man Wifi Logger Thank you

Refer back to this topic

Hi all .Just an update on the Hubble issues you have been experiencing I have been in talks with Hubble Senior Engineer and these are some Highlights of our discussion. 1. All firmware updates and remote battery analysis can and will be done via the Cloudlink. 2. Hubble will not request you to send the batteries in for testing all testing can be done remotely if you own a Cloudlink 3. If Hubble finds that your battery is faulty they will arrange a swap out unit this will be implemented in the next few weeks. 4. If you do not own a Cloudlink then you have no choice but to send the battery to Hubble so they can test the battery and ascertain what the problem may be. 5. Hubble Engineers are currently retraining their support staff to correctly assist clients with regards to support issues. 6. Hubble Engineers are resolving the Communications issues with Sunsynk inverters and redeveloping the software for the Cloudlink to work properly with the Sunsynk range newer models of Sunsynk inverters have different pinout configurations to the older models and the Cloudlink was setup for the older models only they have a software engineer specifically doing just that. 7. We have found that there is a problem with the BMS communication and Sunsynk inverters inadvertently causing the Sunsynk to limit battery capacity by as much as 40 % the interim solution to the problem is by simply using the AGM-V Setting on the Sunsynk for battery settings Empty Voltage 42 and 53.6V for the full voltage Float etc all the same this will unlock the lost capacity of the batteries until Hubble releases a new firmware version to resolve the problem they are aware of it and working on it. 8. Please use the Hubble support system to communicate your queries and problems the forum is not here for Hubble support problems the staff do not monitor the forum for anyone with a complaint or support issue with their products. This information was relayed to me by the Senior Hubble engineer they are aware of the complaints of support and some problems that have come to light and are committed to resolve every issue and problems again please use the correct channels for your enquiries.

I am noticing a trend here on the posts and I find it concerning borders on Product bashing. It maybe due to lack of Knowledge or lack of understanding how lithium batteries work. The reason for this forum is to help people with technical problems and sound technical advice. It is not a platform to badmouth and product bash that is just childish to be honest. The amount of complaints that come to light on this product via the forum is but a small percentage of the total amount of these batteries out in the market I would estimate it at about 10 in 10 000 units with that said as far as I know the Manufacturer has thus far assisted every one of their clients that have problems with their batteries so far there is not one person that has not been assisted or where a problem has not been resolved. They have had some issues with the time it takes to resolve support issues and that is purely due to the fact that they just did not have enough staff on technical support to handle everyone's support requests Secondly due to the fact that their support staff should only know the battery and not the finer technical function of every hybrid inverter in the market a lot of these support requests is how to set the inverter up correctly and has nothing to do with the battery. Surely this is the responsibility of the installer and or person installing the equipment to know how to set everything up correctly and not the responsibility of the battery manufacturer they provide you with all the parameters that need to be set up and that is as far as their responsibility goes. As far as I know they are addressing this problem and is working to improve their technical support and also working to simplify their installation manuals so DIY installers can also understand how to install the equipment correctly. I have come into contact with a few guys who have had problems with their batteries and found in a lot of cases the configuration of the inverters were done incorrectly or there was some procedures when commissioning new batteries that were not followed correctly and out of those a very small number of people had real problems with the batteries. Discussing Current Lithium Chemistry is far above the knowledge level most of us here on the forum and you will definitely not find Confidential information on the chemistry of current lithium technology on google most of this info is under patent or hidden from competitors and will cause people to come to false conclusions unless that is the intention. Reasons why Lithium Batteries should not sit at 100% all day and every day is it will cause Denitrification of the Electrodes some manufacturers Hide this from you by getting the BMS to report that the battery is 100% full yet it is sitting on 90% most of them also limit the battery capacity by 5 or 10 % The reason for this is to extend the life of the Lithium Cells considerably this manufacturer has recently added this feature to their batteries to extend the lifespan of the battery for a lot longer and to prevent the risk of denitrification. With that said if you have a problem with your battery contact the company directly get a support ticket and they will assist you there are not many manufacturers in SA offering that level of support. As you all know when you contact power forum store we always do what ever we can to offer you support on product purchased through us we even help people who did not buy product through us with technical assistance and support we have also escalated all of your queries with this manufacturer to resolve the problems you have as fast as possible they have indicated that they see after sales support and quality of support as a priority and are attending to all the issues.

Hi I have contacted you re the bubble orders I expect that if you don't get it during this time you should get it 1st week in January there is a lot of people waiting for their Hubble batteries @HubbleLithiumPlease contact them Directly with your PFI Number Regards Sales

Hello Yes as far as I know however this special expired a very long time ago Regards Power Forum Store

Hello Guys I am a little swamped with requests for quotes trying to catch up if you are waiting for a quote please just send me a reminder or send me a whats app and I will try and sort your quote out quickly I would like to get back to you as soon as possible. Thank you

Dear members Regrettably we have to inform you that the BSLB 10.2 KW Special has ended you can contact us for pricing.

Hi All we running a load-shedding special on the BSLB 10.2kWh Power Wall Battery. Stock is limited Please visit: https://powerforum-store.co.za/products/bslb-10-2-kwh-51v-power-wall-lithium-battery PF Store

https://powerforum-store.co.za/collections/batterys/products/hubble-lithium-s-100-12-8v-1-2kwh The S-100 is a 1C 100Ah lithium battery designed to be a drop in replacement for existing Lead Acid or Gel batteries. The S-100 has a integrated BMS inside the battery container, which also contain the prismatic lithium cells. The S-100 can be connected up to 4 times in series maximum. You can configure the batteries in 12V, 24V, 36V or 48V in series. It is important to note that there are two versions of this battery: • The older Hubble S-100 (with serial # prefixes starting with DS) can be configured in series or parallel, but not both simultaneously. This means that one or more older Hubble S100s can be configured: o Series: 1, 2, 3 or 4 batteries; OR o Parallel: Up to 15 batteries only in 12V configuration. • The newer Hubble S-100 batteries (with serial # prefixes starting with HL) can be configured up to 4 batteries in series with 4 batteries in parallel. o This means that a bank of 16 batteries can be configured at 48V, with a maximum discharge and charge rate of 400A and 200A respectively 12.8V 1.2KWh Rating: 1C Maximum continuous discharge: 100Amp Cells: 2nd life prismatic LiFePO4 Series: 1, 2, 3 or 4 batteries Parallel: Up to 15 batteries only in 12V configuration Communication: None CAN Bus: No RIOT Cloudlink Ready: No hubble_lithium_s-100_a4_pamphet_v2.2.pdf

Hi All. As attached please find the attached - June 2021 Price list. We aim to provide the best costs available. Regards Power-forum Team PF Prices PDF.pdf

Hi Guys Sadly the Hubble special has now come to an end you can contact me directly I can give you reasonable prices on the battery and the whole range that is available regards Sales Power Forum Store

Yes @Dani I can still do the Special for you guys for the moment Regards Sales

Hello @JohanM Yes I can still supply you the battery at that price also I can possibly give you a better price on your intended inverter and all the peripherals you may need with it. You are welcome to contact me via email [email protected] or phone or whats app on 0742189845 or Phone 021 276 2975 I would gladly assist you Regards Steve

Please do find the attached Hubble Lithium Product Sheet (PDF) and our contact details. R24 700 Inclusive of VAT Sincerely Power Forum Store Hubble Lithium AM-2 A4 Pamphlet.pdf

Guys Time is Running out on this Amazing Special !!!