Powerforum Store

Hello All so just an update more than 6 Months later my turbine is still working fine needs to be serviced however will get to it sooner or later
Great wind the past couple days this is only pure wind power production the data interval on the inverter makes the production look erratic however its pretty constant even though the wind is quite gusty. Also got the turbine logger working will share some data from that at a later stage.

As you can see on this graph the wind power kept the battery almost at the same SOC throughout the night only dipping off a little at 5:45AM had to run some heavy loads last night to get the SOC to go down so ran the aircon in heating mode had the geyser running etc.

Wind is still pumping however not enough load and the battery is 100% full so the turbine is currently just dumping power to its dumpload.

This Offer is still available!

Combo Package Only R259 325 VAT Included Excluding Delivery
Tier 1 10-Year Solis Swap Out Warranty • Perfect for Medium Commercial & Large Homes
Package Includes:
https://www.solisinverters.com/za/energy_storage_inverters16/S6-EH3P(30-50)K-H_za.html


Solis S6-EH3P50K-H 50kW 3-Phase High Voltage Hybrid Inverter 10 Year Swap Out Warranty
– 4 MPPT trackers (up to 100kW PV input)
– 140A max charge/discharge current
– Fast backup switching & overload capability
– Smart peak shaving, time-of-use optimisation & energy management
– Robust commercial design
ESENER 61.4kWh High Voltage Lithium Battery System 10 Year Warranty
ESENER
ESENER High-Voltage 61.4KWh Air-Cooled Lithium Battery Sy...
The ESENER High-Voltage 61.4KWh Lithium Battery System is a high-performance, reliable energy storage solution designed for large homes, warehouses, and farms. Featuring advanced safety systems, effic
– Air-cooled LiFePO4 technology
– High energy density & long cycle life
– Seamless Solis communication
– Safe, reliable & scalable design
Key Benefits:
Ideal for medium commercial buildings, factories, farms, or large homes
Powerful loadshedding backup + solar self-consumption
Peak shaving to cut high demand charges
High efficiency and easy future expansion
10-Year Warranty on the full package
Combo Package Only R259 325 VAT Included Excluding Delivery
Contact us for Powerforum member / Installer pricing & full quotation
Contact Details:
Email: [email protected] (mailto:[email protected])
WhatsApp / Call Steve: 074 218 9845
Landline: 021 276 2975
How to Order:
Send your enquiry directly.
Nationwide delivery & professional installation support available.
Support us so we can continue providing you with this great free platforum.

Combo Package Only R670 450.00 VAT Included Excluding Delivery
Package
10-Year Swap-Out Warranty • Industrial & Large C&I
Package Includes:
https://www.solisinverters.com/global/energy_storage_inverters38/S6-EH3P(75-125)K10-NV-YD-H_gl.html

Solis S6-EH3P125K10-NV-YD-H 125kW 3-Phase High Voltage Hybrid Inverter
– 10 MPPT trackers (high string current)
– Dual battery ports with up to 200A charge/discharge
– Advanced energy management & grid support
– High overload & reliability for demanding sites
https://esener.co.za/product/esener-high-voltage-215kwh-air-cooled-lithium-battery-system/

ESENER 215kWh High Voltage Air-Cooled Lithium Battery System
– Large capacity LiFePO4 storage
– Air-cooled for optimal performance
– Excellent Solis integration
– Safe, high-density & long-life design
Key Benefits:
Perfect for factories, shopping centres, warehouses & solar farms
Powerful backup, peak shaving & self-consumption
Scalable for bigger projects
10-Year Swap-Out Warranty
Combo Package Only R670 450.00 VAT Included Excluding Delivery
Contact us for Powerforum member / Installer pricing & project quote
Contact Details:
Email: [email protected] (mailto:[email protected])
WhatsApp / Call Steve: 074 218 9845
Landline: 021 276 2975
Support us so we can continue to provide this awesome free resource for you.

1. Topic Objective
Help end users make a safe first judgment when a battery system shows an alarm, cannot start, loses communication with the inverter, or behaves abnormally. The goal is not internal repair. The goal is safe checking, clear documentation, and correct escalation.
Key message: check safely, do not open the battery, and contact authorized support when the issue is repeated or unsafe.
2. 30-Second First Check

Use this first-check sequence before deciding what to do next: battery power status, LED indicators, inverter alarm, breaker and visible cables, recent events, then decision.
1. Check whether the battery can be turned on.
2. Observe RUN, ALARM and SOC indicators.
3. Read the inverter alarm screen.
4. Check breaker status and visible cable looseness.
5. Think about recent loadshedding, overload, restart, cable movement, expansion, or setting change.
6. If unsafe signs are present, stop and contact authorized support.
3. Safety Boundary

End users should only perform external, low-risk checks. Internal inspection, measurement, repair, and component replacement must be handled by authorized service personnel.
Users can check: switch, breaker, LEDs, visible cables, inverter screen alarm, and installation environment.
Users must not: open the enclosure, remove BMS or PCB, measure internal cell voltage, repair damage, force repeated restarts, or mix battery series without authorization.
4. Common Troubleshooting Scenarios

l Battery Cannot Start
Check power switch, breaker, and startup sequence. If one standard restart fails, contact support.
l Communication Failure
Check CAN or RS485 cable connection first. If the error continues, the installer should verify protocol and master battery settings.
l Temperature Alarm
Check indoor installation, ventilation, direct sunlight, and moisture. Do not inspect internal sensor wires.
l Short Circuit or Repeated Breaker Trip
Stop operation, avoid repeated restarts, take photos, and contact authorized support.
l Cell Imbalance or Swelling Risk
Observe external signs only. Do not open the battery or attempt internal inspection.
5. Standard Restart SOP

1. Turn off high-power loads first.
2. Shut down inverter and battery according to the installer-recommended sequence.
3. Wait for 1-3 minutes.
4. Check switch, breaker, power cables, and communication cable.
5. Restart according to the recommended sequence.
6. Observe LEDs and inverter display.
7. If the same alarm appears again, stop repeated restart attempts and contact support.
6. Communication Failure Check
Communication failures may involve CAN cable, RS485 cable, inverter protocol, inverter settings, master battery selection, or internal battery faults. End users should only check visible cable connection and record the inverter error screen.
7. Stop Conditions

Stop using the system immediately if there is smoke, burning smell, swelling, water ingress, abnormal heat, visible damage, or repeated breaker tripping. These conditions require authorized diagnosis.
8. Before Contacting Support

Clear information helps the service team diagnose faster. Collect battery model and quantity, inverter brand and model, installation age, LED photos or video, inverter error screen, cable and breaker photos, recent event description, and any visible signs of damage.

Contact With US:
Solar Deity is an Authorised Pylontech Partner and Certified Service Partner in South Africa.
Join our Pylontech SA community today!🎉
WhatsApp: +27 66 342 4403
WhatsApp Technical Support: https://chat.whatsapp.com/Fh5L8WtsgNL9Fh6LsMXLkE
Facebook Community: https://www.facebook.com/share/g/16T6xwAGm9/
Book a Ticket: https://solardeity.co.za/pylontech-servicesupport/

Premium Solar + Backup Solution R18 343.00 Vat Included Delivery Excluded
10 Year Swap Out Warranty
Hinen South Africa
6kW Single-phase Hybrid Inverter
Hinen 6kW single-phase hybrid inverter, apply to solar system with participation of PV, battery, loads and grid system for energy management. Energy produced by PV system shall be used to optimize houHinen H6000-EU 6kW Single-Phase Hybrid Inverter
190%+ PV oversizing max 11.4kW solar input
120A lightning-fast continuous charge & discharge
EPS backup transfer <20ms
Fanless design super quiet (≤25dB)
IP65 dust & waterproof
Multiple APP work modes for maximum efficiency
Parallel capable (up to 2 inverters)
All-round Inverter Protection:
PV disconnection protection
Ground fault protection
DC bus protection
Type II DC SPD & Type III AC SPD
Knyee ES-LV-5 5.12kWh Wall-Mounted LiFePO4 Battery

1_ES-LV-5规格书 (1).pdf
51.2V 100Ah • 5.12kWh rated capacity
6000+ cycles @ 80% DoD
Advanced BMS with CAN/RS485 communication
Built-in aerosol fire extinguisher
Compact wall-mount design (640×380×160mm, ~45kg)
Excellent compatibility with Hinen
Combo Benefits:
Strong, reliable loadshedding backup
Excellent solar self-consumption & bill savings
Near-instant seamless power transfer
Quiet, compact & expandable system
10-Year Warranty
Perfect for medium homes wanting performance, safety, and peace of mind.
Special Promo Price R18 343.00 Vat Included Delivery Excluded
Contact us for Powerforum member pricing & stock availability
Contact Details:
Email: [email protected]
WhatsApp / Call Steve: 074 218 9845
Landline: 021 276 2975
How to Order:
Visit www.powerforum-store.co.za
Powerforum Store or reply to this post / send enquiry.
Nationwide delivery & installer recommendations available.
Powerforum members get priority support and community expertise.
Limited stock at promo pricing Act fast!
Support us so we can continue to serve you and provide this awesome platform.

This Offer is still available!

30 Degrees Celsius ambient Solis S6 6KW Pro Tier 1 Inverter IGBT Core temp Historical Data

I did a Heavy load test yesterday ran the inverter at 4.8 to 4.9 KW load for 2 hours ambient temp was 27 degrees peak temp reached 59.8 Degrees note how fast the temp stabilised after the heavy sustained load In my opinion this is excellent heat management and performance the inverter did not derate during this test and generated no error codes or warnings it simply handled the load and managed the heat generated.

Some real world data.
By Contrast the S6 8KW Pro Tier 1 Inverter with active cooling same conditions as the 6KW unit shows the difference the active cooling makes vs passive note the temperature shown is IGBT Core temp typically 20 to 25 degrees Celsius higher than ambient internal temperatures.

Hello @HennieL
the date will be determined by the interest and interaction of the members.
The draw gets decided by a Random Number generator however to qualify is clear on the post by the forum admin @Energy-Jason
We do not share your data with any 3rd party unless you give us express permission and we follow the POPIA act stringently and typically we will only share 3rd party info if it is linked to after sales support we do not sell our database to anyone and only use it for the intended purpose.
I hope this clarifies everything
Regards
@Powerforum Store

No thanks, I have to take my wife shopping, complete my income tax returns and trim my toenails. 😆

This Offer is still available!

I cannot really make recommendations, but can give you some feedback on the Eenovance batteries. When I set up my system nearly 2 years ago I bought what was sold then as Sunsynk Sun-Batt 10kWh batteries. It later turned out that this was actually re-branded Eenovance batteries, and although I was really pi$$ed off about this blatant fraud by a "reputable" manufacturer, the batteries have been performing pretty well... I did experience some errors and one of the units tripping at random for some time, but after an upgrade of the BMS firmware and the inverter's firmware (twice), this problem was solved, so I cannot really point a finger at the batteries.
The battery firmware update had to be done manually with the installer hooking up his laptop with each battery in turn and the actual updating process done remotely by Herholdts Electrical (the Wholesalers / agents for Eenovance). I really must praise Herholdts for not only being profession and quick to respond, but also for being accessible - the guy that did the remote updates actually phoned me twice, and spoke to me in Afrikaans... Local is Lekker 😁
One other battery brand that I have heard mainly good things about is Freedom Won - but they are quite expensive - R68 000 for their Home 15/12 unit... (and I'm not sure of their South African support footprint), but I'm sure that the Powerforum Store will be able to advise...

Good evening Fellow Forumites
Good news - we managed to get the generator to charge the batteries without tripping the unit. Thanks for the help and advice and to the team @Solis Inverters SA who was very helpful and making my friend happy again (it was his 50th birthday too). Turns out a software update and a few minor adjustments on the input side was all that was needed. COC was issued and his system is working better than expected.

Hi Gareth and anyone following this thread,
Thanks for posting the details on your new Solis S6 Pro 6kW installation.
This is a very common question with the S6 series when people first put a high-draw non-essential load (like your 3.3kW oven) on the grid side. Good news first:
There is zero risk of damaging the inverter. What you saw is normal behaviour the inverter is simply prioritising your own PV and battery before pulling from the grid. It's doing exactly what it should in a properly configured hybrid system.
Here’s the correct way to set it up for your scenario (no grid export, oven on mains/non-essential side):
Recommended Settings (Self-Use Mode – Best for SA Homes)Via Inverter Screen or SolisCloud App:
Work Mode Set to Self-Use (this maximises self-consumption).
Export Power Set (Zero Export):
Enable Zero Export / set Max Export Power = 0W.
Grid Peak Shaving:
Enable the switch.
Set value to 3000–5000W (start with 4000W and adjust).
This limits grid draw. Anything above that (e.g. your oven) gets topped up by PV or battery exactly what you want for savings, without exporting.
Battery Settings:
Battery Reserve SOC 20–30% (inverter won’t discharge below this for loads).
Allow Grid Charging On (if you want off-peak charging).
Peak Shaving works together with Self-Use.
CT Clamp Direction (most important check):
Arrow on CT must point towards the grid/utility.
If reversed, you’ll get weird backfeed/export readings.
Expected Behaviour After These Settings
Oven on Inverter uses PV first, then battery (down to reserve), then grid only if needed.
No power exported to the municipality.
During loadshedding: Oven goes off (as it’s non-essential), essentials stay powered.
Better Long-Term Option Use the Smart/Gen Port If you don’t want the oven draining battery at night, move it (or other big non-essentials) to the Gen/Smart Port:
Can be configured as a second backup.
Set rules like “only power when battery >90% + excess PV” or disable below certain SOC.
Many S6 Pro users do this for geysers, ovens, pool pumps, etc.
Would highly recommend your installer checks the CT placement and updates the firmware if needed. SolisCloud gives excellent real-time flow diagrams screenshot those if you want us to review.
These inverters are excellent once tuned. You’ll see great self-consumption numbers with this setup.
Any questions or need help with specific menu screenshots, just post them here. Happy to assist!
Regards,
PowerForum Store Team

@Powerforum Store and @Moffat , please send an email to [email protected] or alternatively call +27871630747 and one of our technical engineers will provide support.

Good day, Please be so kind to contact our support team in SA at 087 163 0747, so we can have a clear understanding of your issue raised with Zimbabwe team and address accordingly.

Sounds like a pretty good arrangement to me.
If I hadn't had my own Pylontech batteries expropriated without compensation donated to my brother, I would probably have availed of the offer. It beats advertising in the classifieds for months, only to have some strange shifty-eyed time-wasting tyre-kickers come around, presenting a lowball offer whilst ogling your wife and the other goodies stored in the garage.
I'm also encouraged by the enthusiasm with which the brand is now supported locally. This is one key factor to brand loyalty and healthy competition, which can only lead to advantages for the consumer.

Here is my official first impressions review.
KNYEE ES-LV-16.pdf

Note the battery is heavy 130KG box included need two to three people to unpack.
Very well packaged in a solid wooden crate with internal packaging.
The battery comes with the following:
Paper Manual which I like.
Wall securing brackets
3.BMS cable which I did not even need to use used the standard Solis BMS comms cable
Decent Battery Cables 50mm2 very impressed with them.
Small QR code ( Do not use this QR Code) Here is the correct one.


My Setup:
Main system: Solis S6 8kW Pro Hybrid (master) with a Solis S6 6kW Pro seeing the 8kW as “grid”
AC-coupled: Enphase micro-inverters + Solis S5 4.6kW grid-tied inverter on the Aux port of the 8kW
Wind: 2kW wind turbine on the Solis S6 6kW MPPT in constant voltage mode
Separate testing: Solis 5kW Off-Grid inverter
Existing battery bank: 7 × Hubble AM2 (mixed ages – oldest >5 years old)
New battery: Kynee ES-LV-16 16.08kWh (51.2V 314Ah)
Monitoring: Kynee App + Solis Cloud + Cloudlink (for real-time inverter data)

Physical & Build Quality For a 16kWh battery this unit is surprisingly compact and well designed and value for money.
Dimensions: 900 × 460 × 245 mm
Net Weight: 115 kg Clean white sheet metal enclosure with a front touchscreen.
The wheels are high quality and make moving the unit very easy.
Standout Safety Feature The built-in Aerosol Fire Extinguishing Device is a major highlight. This is the first time I’ve seen this as a standard feature on a low-voltage residential battery in this capacity range.
Excellent added safety for indoor installations.
Advanced Smart BMS with WiFi & Bluetooth Full Bluetooth + WiFi connectivity with its own dedicated app.
I’m using the Kynee App together with Solis Cloud + Cloudlink for realtime inverter monitoring.
Standout capability:
You can select different BMS protocols directly in the Kynee app.Here is the CAN protocol selection screen from the app:
Supported protocols include: PYLON_CAN, GROWATT_CAN, VICTRON_CAN, GOODWE_CAN, LUXPOWERTEK_CAN, SMA_CAN, STUDER_CAN, SE_CAN, SRD_CAN and many more (RS485 options also available).
Key Specifications Basic Information.
Nominal Voltage: 51.2V DC
Voltage Range: 44V – 58.4V
Nominal Capacity: 314Ah / 16.08kWh
Max Parallel: 32 units
Cycle Life: 8000 cycles @ 80% DoD (25°C)
Charge / Discharge
Recommended: 100A
Maximum: 200A
Protection & Features
Advanced active BMS
Built-in aerosol fire suppression system
Touchscreen + Bluetooth + WiFi remote monitoring
Full protection suite
IP20 | Charge 0~55°C | Discharge -20~60°C

First Impressions & Future Plans Installation was straightforward and very easy.
The battery came online immediately, protocol selection worked perfectly, and it is communicating well with the Solis system showing a lot of information.
Build quality feels solid and the active BMS is balancing cells nicely.
The Battery BMS ap is excellent and offers a mass of information from cell voltages on each cell temperatures ect.

It also has self test modes and a host of functions and features via Bluetooth and Internet tech support can log into the battery remotely and make adjustments some functions are password protected for good reason.
Some info of note the design size of the pack is 16KW at 51.2VAC the true capacity of the pack is actually 17.6 KWH under promising and over delivering.
Also note 0 Cycles...
I will be doing both short-term and long-term review of this battery with various different tests including full capacity testing, daily cycling with solar + wind, performance, high discharge, efficiency measurements, and extended real-world monitoring.
Exciting News:
Our distributor partner Solar Energy Distributors and the sponsor of the review unit has kindly offered to give away some Kynee battery units in a lucky draw for active newsletter subscribed members in South Africa.
Details on how to enter will follow soon.I’ll keep this thread updated with real data, screenshots, charts and findings as I go.
I have some very nice things to share but will do it in the process of the product review. For now first impressions I will also share the unboxing pictures etc in another post on this thread.
Any questions or specific tests you want me to include?
Let me know below.Cheers!
PS the battery is for sale here

Hello @HennieL
the date will be determined by the interest and interaction of the members.
The draw gets decided by a Random Number generator however to qualify is clear on the post by the forum admin @Energy-Jason
We do not share your data with any 3rd party unless you give us express permission and we follow the POPIA act stringently and typically we will only share 3rd party info if it is linked to after sales support we do not sell our database to anyone and only use it for the intended purpose.
I hope this clarifies everything
Regards
@Powerforum Store

Here is my official first impressions review.
KNYEE ES-LV-16.pdf

Note the battery is heavy 130KG box included need two to three people to unpack.
Very well packaged in a solid wooden crate with internal packaging.
The battery comes with the following:
Paper Manual which I like.
Wall securing brackets
3.BMS cable which I did not even need to use used the standard Solis BMS comms cable
Decent Battery Cables 50mm2 very impressed with them.
Small QR code ( Do not use this QR Code) Here is the correct one.


My Setup:
Main system: Solis S6 8kW Pro Hybrid (master) with a Solis S6 6kW Pro seeing the 8kW as “grid”
AC-coupled: Enphase micro-inverters + Solis S5 4.6kW grid-tied inverter on the Aux port of the 8kW
Wind: 2kW wind turbine on the Solis S6 6kW MPPT in constant voltage mode
Separate testing: Solis 5kW Off-Grid inverter
Existing battery bank: 7 × Hubble AM2 (mixed ages – oldest >5 years old)
New battery: Kynee ES-LV-16 16.08kWh (51.2V 314Ah)
Monitoring: Kynee App + Solis Cloud + Cloudlink (for real-time inverter data)

Physical & Build Quality For a 16kWh battery this unit is surprisingly compact and well designed and value for money.
Dimensions: 900 × 460 × 245 mm
Net Weight: 115 kg Clean white sheet metal enclosure with a front touchscreen.
The wheels are high quality and make moving the unit very easy.
Standout Safety Feature The built-in Aerosol Fire Extinguishing Device is a major highlight. This is the first time I’ve seen this as a standard feature on a low-voltage residential battery in this capacity range.
Excellent added safety for indoor installations.
Advanced Smart BMS with WiFi & Bluetooth Full Bluetooth + WiFi connectivity with its own dedicated app.
I’m using the Kynee App together with Solis Cloud + Cloudlink for realtime inverter monitoring.
Standout capability:
You can select different BMS protocols directly in the Kynee app.Here is the CAN protocol selection screen from the app:
Supported protocols include: PYLON_CAN, GROWATT_CAN, VICTRON_CAN, GOODWE_CAN, LUXPOWERTEK_CAN, SMA_CAN, STUDER_CAN, SE_CAN, SRD_CAN and many more (RS485 options also available).
Key Specifications Basic Information.
Nominal Voltage: 51.2V DC
Voltage Range: 44V – 58.4V
Nominal Capacity: 314Ah / 16.08kWh
Max Parallel: 32 units
Cycle Life: 8000 cycles @ 80% DoD (25°C)
Charge / Discharge
Recommended: 100A
Maximum: 200A
Protection & Features
Advanced active BMS
Built-in aerosol fire suppression system
Touchscreen + Bluetooth + WiFi remote monitoring
Full protection suite
IP20 | Charge 0~55°C | Discharge -20~60°C

First Impressions & Future Plans Installation was straightforward and very easy.
The battery came online immediately, protocol selection worked perfectly, and it is communicating well with the Solis system showing a lot of information.
Build quality feels solid and the active BMS is balancing cells nicely.
The Battery BMS ap is excellent and offers a mass of information from cell voltages on each cell temperatures ect.

It also has self test modes and a host of functions and features via Bluetooth and Internet tech support can log into the battery remotely and make adjustments some functions are password protected for good reason.
Some info of note the design size of the pack is 16KW at 51.2VAC the true capacity of the pack is actually 17.6 KWH under promising and over delivering.
Also note 0 Cycles...
I will be doing both short-term and long-term review of this battery with various different tests including full capacity testing, daily cycling with solar + wind, performance, high discharge, efficiency measurements, and extended real-world monitoring.
Exciting News:
Our distributor partner Solar Energy Distributors and the sponsor of the review unit has kindly offered to give away some Kynee battery units in a lucky draw for active newsletter subscribed members in South Africa.
Details on how to enter will follow soon.I’ll keep this thread updated with real data, screenshots, charts and findings as I go.
I have some very nice things to share but will do it in the process of the product review. For now first impressions I will also share the unboxing pictures etc in another post on this thread.
Any questions or specific tests you want me to include?
Let me know below.Cheers!
PS the battery is for sale here

https://powerforum.co.za/newsletter/

Makes sense. Let us look forward to better support from all manufacturers this could be encouragement for others.
Thank you Jason!

Hello everyone
I got all the different configurations from Hubble Energy Today so I will be doing all the different tests etc. Itching to get into it.
I will do some block diagrams as requested by @Yellow Measure
Any other feedback or questions would be appreciated.
Will update as soon as I have done the first test mixing different chemistries and then different pack sizes.

@HennieL
and the forum, We completely understand the scepticism many members have had frustrating experiences with Pylontech support in the past, and those concerns are valid.
On a positive note, Pylontech via Solar Deity and Powerforum is actively working to fix they're after sales support and technical services in South Africa.
This is genuinely encouraging and refreshing, especially considering how small our market is compared to the rest of the global renewable energy sector. They are willing to engage directly with the community, which shows real commitment.
Powerforum is also engaged directly with Pylontech in China to help facilitate the restoration of their reputation here.
Our experience with Solar Deity so far has been very positive they are committed to delivering proper after-sales support and educating both installers and end-users.
Many users argue “But the BMS is supposed to protect the battery.” This is fair, however the older BMS units in the US-series had limitations.
They could prevent catastrophic events but were not always 100% effective against long-term cell stress from sustained high C-rates, poor thermal management, or frequent high-load cycling.
Newer BMS technologies have improved significantly, and Pylontech’s latest protocols have become a standard that many other brands follow.
South Africa’s extreme heat and cold conditions also played a big role these are not favourable for older lithium technology.
Combined with limited knowledge of lithium systems at the time among consumers, installers, and distributors, some very bad decisions were made around system sizing and configuration.
These were not directly the fault of the manufacturer.
On top of that, after-sales support was never handled directly by Pylontech it was left to their local distributors. Unfortunately, many of those distributors focused primarily on sales rather than proper after-sales service and technical support.
With all of this said, I do not see many other manufacturers that are willing to engage with the consumer directly to repair their reputation. I can think of many brands guilty of very bad after-sales and support.
Regarding the trade in “fine print” and process:
The process is designed to be transparent and low risk (similar to trading in a used car):
- Preliminary remote assessment Completely free. You submit serial numbers, manufacturing dates, and photos via the ticket system. Solar Deity gives an initial estimate.
- Physical inspection Also free if you decide to proceed. You send the battery (at your cost for shipping). They test it with professional equipment.
- Final offer Binding trade-in value is given. If you accept, the credit is applied to your new Fidus (or other model) purchase. If you decline, you simply arrange collection of your battery no inspection fees, no hidden charges.
- No obligation at any stage until you accept the final quotation.
If users have specific concerns about “hidden details” e.g. shipping costs, turnaround times, minimum trade in values, or what happens in edge cases like swollen batteries, please state them clearly here or in your ticket so Solar Deity can address them directly.
The new products come with far better C-ratings, more robust chemistry, and improved designs.
The Fidus (IP65 with 10-year warranty and optional aerosol fire suppression) and their HV range are excellent examples.
As a Tier 1 brand, Pylontech has clearly evolved with the market.
We believe this partnership is a meaningful step forward. We encourage anyone interested to book a no-obligation assessment via Solar Deity it’s free at the preliminary stage.
Appreciate the open and constructive discussion. This helps the whole community move forward.
Sincerely
Jay

Hi
@demaniak
Equalization Disabled / Off (not needed for LFP).
Batt Resistance Leave at default / 0.
Stick with the voltage settings I gave earlier. Your BYD modules have their own BMS for balancing no need for inverter equalization.Let me know how it performs.
Regards
@Powerforum Store